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£3000 spent and Virgin can't connect me
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Old 16-07-2021, 21:26   #76
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Re: £3000 spent and Virgin can't connect me

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Originally Posted by Sephiroth View Post
The difference here is that your image shows OPENREACH FTTP (the customer’s cabinet). For that to work with VM, he would need to be in a fibre area (FTTP) otherwise it can’t be done.
Not quite understanding your misunderstanding here. We've done exactly what was pictured before with the Virgin Cable equipment in there too. No issues at all.
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Old 16-07-2021, 21:36   #77
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Re: £3000 spent and Virgin can't connect me

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Originally Posted by aptsys View Post
Not quite understanding your misunderstanding here. We've done exactly what was pictured before with the Virgin Cable equipment in there too. No issues at all.
That was 4 months ago and the matter was resolved by VM refunding the customer's outlay.

As to your point, the this was all about how to get fibre to the customer's premises from a VM coax cabinet, which VM won't/can't do for reasons I've explained in the thread. I've not misunderstood anything.
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Old 16-07-2021, 21:43   #78
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Re: £3000 spent and Virgin can't connect me

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Originally Posted by Sephiroth View Post
That was 4 months ago and the matter was resolved by VM refunding the customer's outlay.

As to your point, the this was all about how to get fibre to the customer's premises from a VM coax cabinet, which VM won't/can't do for reasons I've explained in the thread. I've not misunderstood anything.
Well it took a court judgement and then bailiffs, so not quite the passive "refunding the customers outlay" you're implying
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Old 16-07-2021, 21:51   #79
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Re: £3000 spent and Virgin can't connect me

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Well it took a court judgement and then bailiffs, so not quite the passive "refunding the customers outlay" you're implying
Well, that wasn't the point I was addressing. Apparantly, I misunderstood the whole technical thing.
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