Can not access modem or router config pages

15-12-2010, 18:08

I can not connect to either my Cable Modem or Router Config pages via browser, both eventually give error 504 Gateway Timeout.

Have seen a similar problem here <http://www.cableforum.co.uk/board/12...-to-modem.html> but mine is not resolved.

I have no actual problem accessing my LAN or Internet, just unable to access modem or router pages.

In addition to power cycling/reboot of PC, modem & router, I have connected modem directly to PC, flushed DNS cache, tried Firefox & IE8, even looked in hosts file in case Spybot had blocked for some reason.

Also temporarily disabled Firewall and Spybot, done full AV/Spyware scans etc, nothing shows up as a problem.

However, another PC on network can see and access router config OK (haven't yet tried to access modem config from that), so problem seems to be setting(s) on main PC, but I don't know what. Was working fine a couple of months ago.

Both running on Windows 7.

Probably missing something glaringly obvious

Windows IP Configuration
Host Name . . . . . . . . . . . . : ****
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : cable.virginmedia.net
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : cable.virginmedia.net
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : ******
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : ******
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 15 December 2010 15:58:49
Lease Expires . . . . . . . . . . : 16 December 2010 16:23:49
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : ******
DHCPv6 Client DUID. . . . . . . . : ******
DNS Servers . . . . . . . . . . . : 192.168.1.1
194.168.4.100
194.168.8.100
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.cable.virginmedia.net:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : cable.virginmedia.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : ******
erred)
Link-local IPv6 Address . . . . . : ******
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Mick Fisher · 15-12-2010, 22:50

Connecting via a proxy will cause your issue.

16-12-2010, 11:37

Quote:

Originally Posted by Mick Fisher

Connecting via a proxy will cause your issue.

Mick,

You area star, thanks very much.

I selected the proxy a few weeks ago when having problems accessing web pages.

I said the cause would probably be obvious

Thanks again, you've saved me from pulling out what little hair I have left

Mick Fisher · 16-12-2010, 17:07

Been there and done it too.

Glad you got it sorted.