Re: £3000 spent and Virgin can't connect me
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We have done wireless point to multipoint links providing broadband to customers. this is normally a FTTC connection to a host site and then broadcast it on from their. |
Re: £3000 spent and Virgin can't connect me
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Re: £3000 spent and Virgin can't connect me
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I think the hardest virgin job, the cab was on the customers back garden fence, but no duct on the front of the house (it ws a barn conversion) once a spotter came out he said yes and it went through the system. that took about 2 months. |
Re: £3000 spent and Virgin can't connect me
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The OP hasn't reported what the Openreach situation is in his area. |
Re: £3000 spent and Virgin can't connect me
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We tend to only install Mayflex's kit too. Its not uncommon to see these installs on high end residental propeties or rural business and building sites etc. |
Re: £3000 spent and Virgin can't connect me
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Re: £3000 spent and Virgin can't connect me
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Re: £3000 spent and Virgin can't connect me
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Re: £3000 spent and Virgin can't connect me
OK then. You're theory bets on the distance from the existing VM cabinet to the edge of the OP's drive to be 150m or less.
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Re: £3000 spent and Virgin can't connect me
If he can get a virgin connection to his boundry, getting it to his house is easy.
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Re: £3000 spent and Virgin can't connect me
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Re: £3000 spent and Virgin can't connect me
Well I spoke to soon!
So even though the adjudicator ruled in my favour, due to an admin issue on my end( I forgot to upload a receipt), they have only awarded around. 1/2 the costs. I’ve spoken to VM and explained the situation but they are now saying if you want to full amount you will have to reject the adjudicator decision and proceed to court. I explained that this will will probably mean they will end up with additional costs and will be pretty much wasting the courts time as they will probably find reach the same conclusion but they said they didn’t care! |
Re: £3000 spent and Virgin can't connect me
Go via small claims. Has a small submission fee but if you have enough evidence it should be a fairly straightforward case that VM probably wont even fight.
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Re: £3000 spent and Virgin can't connect me
Claim filed this morning!
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Re: £3000 spent and Virgin can't connect me
You did right. I had many problems with this dreadful company at the end of last year; legal action is the only language that they appear to understand.
IMO their MO is to be as awkward, time consuming and difficult as possible with their paying customers. Their lack of business sense & arrogance is jaw dropping and even Ofcom have told them to 'up their game'. In their current state I don't believe that they are fit to hold a licence to operate, but if they lost it it would risk a lot of jobs. The best we can hope for is for it to be sold. |
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