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Price rises this year.
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Old 02-02-2023, 12:09   #61
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Re: Price rises this year.

Quote:
Originally Posted by Chrysalis View Post
Dont know answer to your question but I can tell you when I contacted them on whatsapp it wasnt a live discussion, it was a multiple hour wait, which obviously meant I wasnt sitting watching when they replied and I got a response to the question I asked. So its more akin to sending an email query vs a live chat. (faster response than email though)
How to contact on WhatsApp?
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Old 02-02-2023, 13:26   #62
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Re: Price rises this year.

In August 2022 a team member on the VM Community forum said "Please, be advised our WhatsApp number is +447305 327 112 "

https://community.virginmedia.com/t5...0%20532%207112.
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Old 02-02-2023, 15:47   #63
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Re: Price rises this year.

Thanks all.
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Old 02-02-2023, 16:15   #64
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Re: Price rises this year.

I was about 15 mins back and forward on WhatsApp. About 5 mins passing the bot. 5 min wait on a human, 5 mins to go through the change.
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Old 02-02-2023, 16:36   #65
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Re: Price rises this year.

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Originally Posted by jfman View Post
I was about 15 mins back and forward on WhatsApp. About 5 mins passing the bot. 5 min wait on a human, 5 mins to go through the change.
Did you get a good deal?
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Old 02-02-2023, 17:31   #66
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Re: Price rises this year.

Still no price rise email for me, since I am on a new customer offer I wonder if I will get it, but I do remember been told I will get the inflationary rise.
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Old 02-02-2023, 17:43   #67
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Re: Price rises this year.

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Originally Posted by SnoopZ View Post
Did you get a good deal?
Sorry I thought I was in the Sky Sports UHD thread

I was on WhatsApp to add that. My deal has 12 months to go, well, depending on what my price rise email says.

---------- Post added at 16:43 ---------- Previous post was at 16:43 ----------

Quote:
Originally Posted by Chrysalis View Post
Still no price rise email for me, since I am on a new customer offer I wonder if I will get it, but I do remember been told I will get the inflationary rise.
Same boat.
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Old 02-02-2023, 20:18   #68
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Re: Price rises this year.

No one around my way that I know has had an email yet and an alt net provider has just gone live offerering much lower prices, might just be a coincidence unless they are targeting areas without competition.

We are all waiting to put our notice in ��
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Old 06-02-2023, 11:15   #69
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Re: Price rises this year.

13.8 % is a lot & will put £21.00 on my bill from virgin media think i will cancel the tv & cut back my internet speed. i have maxit tv with sky sports & bt sports m200 bb & talk more phone & if thay don't play ball then i will walk been a virgin media customer for about 15 years .
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Old 06-02-2023, 17:51   #70
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Re: Price rises this year.

Quote:
Originally Posted by crossbow1956 View Post
13.8 % is a lot & will put £21.00 on my bill from virgin media think i will cancel the tv & cut back my internet speed. i have maxit tv with sky sports & bt sports m200 bb & talk more phone & if thay don't play ball then i will walk been a virgin media customer for about 15 years .
How much are you paying? I’m on Ultimate Volt and pay £85/m, which gives me pretty much everything and I’m anticipating an increase of around £11/m
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Old 06-02-2023, 18:30   #71
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Re: Price rises this year.

Quote:
Originally Posted by nialli View Post
How much are you paying? I’m on Ultimate Volt and pay £85/m, which gives me pretty much everything and I’m anticipating an increase of around £11/m
Bet its closer to £20. VMs average 13.8% is a figure for Press releases only....
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Old 06-02-2023, 22:24   #72
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Re: Price rises this year.

Quote:
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Bet its closer to £20. VMs average 13.8% is a figure for Press releases only....
Don’t know yet as I haven’t received an email yet about the increase
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Old 07-02-2023, 11:03   #73
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Re: Price rises this year.

We recieved the email a few days ago informing us that there was going to be a £15.00 increase.

Before a discount of £17 my full service charge would have been £98.25. Using that full amount I had reckoned that the average 13.8% rise would result in an increase of around £13.55.

So not to far off what I was expecting.
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Old 07-02-2023, 11:35   #74
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Re: Price rises this year.

Hi i pay £49.12 that includes a £ 7.00 discount full price is £ 56.12 i did have sky cinema but canceled it i was paying then £61.12 .
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Old 07-02-2023, 14:57   #75
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Re: Price rises this year.

I've just has TalkTalk at the door, extolling their fibre service that has just arrived in the area. He kept on going on-and-on about the DL speeds (900Mbps), and being able to use "loads of apps" (chargeable, of course). But TalkTalk don't provide a TIVO-like recorder, so that's a big NO from this household, as we rarely watch any live TV.

Another downside is having to locate the incoming cable close to a mains socket. Our hallway, where the old BT line comes in, has no power sockets.

No contact from VM about the price increase yet.
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