wireless router - not working with virgin
21-09-2007, 19:55
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#1
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Inactive
Join Date: Mar 2006
Posts: 16
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wireless router - not working with virgin
Hi,
so we bought a wireless router, as students we just got a cheap cable modem but theoretically it should work, http://www.tp-link.com/products/product_des.asp?id=3
we then got the modem today, the flat black ntl virgin on es, and set it up and it's working with an ethernet port direct into the computer. but when i plug the ethernet into the wan port on the router, it doesn't work, i can connect to the router but can't gert online, tried wireless and with a wire. i remember when i had ntl at home i had to do something with the dns settings - but no idea what (that was a belkin router). can anyone help? i've tried repowering etc and it isn't that - so was wondering if any of you guys could help?
thanks
Rob
p.s. i've tried looking for similar posts - but can't see any - if it's already been posted i apologise!
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21-09-2007, 20:02
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#2
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 64
Services: Every Weekend
Posts: 16,755
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Re: wireless router - not working with virgin
Quote:
Originally Posted by robertdanmorris
Hi,
so we bought a wireless router, as students we just got a cheap cable modem but theoretically it should work, http://www.tp-link.com/products/product_des.asp?id=3
we then got the modem today, the flat black ntl virgin on es, and set it up and it's working with an ethernet port direct into the computer. but when i plug the ethernet into the wan port on the router, it doesn't work, i can connect to the router but can't gert online, tried wireless and with a wire. i remember when i had ntl at home i had to do something with the dns settings - but no idea what (that was a belkin router). can anyone help? i've tried repowering etc and it isn't that - so was wondering if any of you guys could help?
thanks
Rob
p.s. i've tried looking for similar posts - but can't see any - if it's already been posted i apologise!
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so who did you get the cheap cable modem from ?
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21-09-2007, 21:13
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#3
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cf.mega poster
Join Date: Jun 2005
Location: Peterborough
Posts: 5,106
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Re: wireless router - not working with virgin
Can you connect to the interent if connected direct to the modem
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21-09-2007, 21:16
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#4
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cf.geek
Join Date: Jun 2003
Location: Swindon
Age: 52
Services: BT FTTP, Humax Foxsat HDR Freesat+
Posts: 810
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Re: wireless router - not working with virgin
Did you switch the modem off & back on when you plugged the router in?
You need to do this so the modem picks up the router rather than your PC
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21-09-2007, 21:27
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#5
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Inactive
Join Date: Mar 2006
Posts: 16
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Re: wireless router - not working with virgin
yes it works direct with the modem.
i tried turning it off then back on - modem and router - to no avail.
and i got it from microdirect.co.uk
finally - someone mentioned something about dynamic and static ips?
mean anything to anyone? - if so please help.
thanks
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21-09-2007, 21:33
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#6
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cf.mega poster
Join Date: Jun 2005
Location: Peterborough
Posts: 5,106
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Re: wireless router - not working with virgin
Where did you get the cheap modem from? They're free from Virgin
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21-09-2007, 21:43
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#7
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Inactive
Join Date: Mar 2006
Posts: 16
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Re: wireless router - not working with virgin
im using the virgin modem! it's the router that isn't working!
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21-09-2007, 21:45
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#8
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cf.mega poster
Join Date: Jun 2005
Location: Peterborough
Posts: 5,106
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Re: wireless router - not working with virgin
Quote:
Originally Posted by robertdanmorris
as students we just got a cheap cable modem but theoretically it should work,
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turn it all off
turn on the modem
turn on the router
turn on the PC
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21-09-2007, 21:53
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#10
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cf.mega poster
Join Date: Jun 2005
Location: Peterborough
Posts: 5,106
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Re: wireless router - not working with virgin
have you turned them on in the order listed?
---------- Post added at 21:53 ---------- Previous post was at 21:51 ----------
have you got the modem plugged into the WAN port
are you using a wired connection to the pc?
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21-09-2007, 22:04
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#11
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Inactive
Join Date: Mar 2006
Posts: 16
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Re: wireless router - not working with virgin
tried with and without wire - neither work. unfortunately as it's a student house the modem is in someone elses room behind a locked door -so i have to wait for them to return! but i'll try repowering in the order listen. and yes the modem is plugged into the wan port.
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21-09-2007, 22:08
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#12
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cf.mega poster
Join Date: Jun 2005
Location: Peterborough
Posts: 5,106
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Re: wireless router - not working with virgin
when you get access to it, try getting a wired cnnection to work first, its simpler
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21-09-2007, 22:23
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#13
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Inactive
Join Date: Mar 2006
Posts: 16
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Re: wireless router - not working with virgin
i tried wired - also didn't work. if i get a wired and wireless isn't working - is that also repairable?
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23-09-2007, 17:34
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#14
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Inactive
Join Date: Mar 2006
Posts: 16
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Re: wireless router - not working with virgin
tried turning it off in that order, and cloning router - still no success. any ideas?
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23-09-2007, 19:07
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#15
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Inactive
Join Date: Dec 2006
Location: Lincoln UK
Age: 75
Services: 50Mb, TV & Phone
Posts: 3,673
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Re: wireless router - not working with virgin
Can you connect from the pc to the router control panel?
Open browser, enter address
http://192.168.1.1
Please report back if that works.
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