They sent me an email now, I guess they was waiting for the termination date.
It is hard for me to get to a yodel store spot, though, they used to pick this stuff up from door so I dont know if its possible to get them to do a pickup either by courier or engineer, otherwise will have to ask a family member.
Just noticed says this, it say this on top of the yodel store spots, so is a bit confusing.
Quote:
As well as sending you our returns packaging, we also have a doorstep collection team out and about in some areas. They can help make your returns even easier. We're working with Contact Engine to arrange a collection from your home, so please keep an eye out for a text, email or call from them. This way you won't even have to leave your house to return our kit.
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I will wait for the return packaging to arrive first.