27-09-2021, 11:16
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#1
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Chief Mechanical Engineer
Join Date: Jul 2014
Location: WEST RIDING of YORKSHIRE.
Services: V.M. M. 125
November 6 2018. Finally connected.
Posts: 262
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Removal of vm equipment
Asking for a friend.
Moving into a house that the previous occupant had broadband supplied by VM.
This is no longer in use.
The house will be modernised and the garden landscaped.
Who to contact for removal of all unwanted VM cabling & equipment etc?
Thanks.
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27-09-2021, 12:15
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#2
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Virgin Media Employee
Join Date: Sep 2005
Location: Winchester
Services: Staff MyRates
BB: VM XXL
TV: VM XL
Phone : VM XL
Posts: 3,120
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Re: Removal of vm equipment
Personally I'd find way to leave the VM cable into the house present as it could make sale easier and you may want VM sometime in the future. Can be left tidy on the inside but ready to use.
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I work for VMO2 but reply here in my own right. Any help or advice is made on a best-effort basis. No comments construe any obligation on VMO2 or its employees.
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27-09-2021, 12:20
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#3
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Just a Geek
Join Date: Jul 2015
Posts: 3,614
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Re: Removal of vm equipment
Quote:
Originally Posted by tweetiepooh
Personally I'd find way to leave the VM cable into the house present as it could make sale easier and you may want VM sometime in the future. Can be left tidy on the inside but ready to use.
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as he said the garden is being landscaped. My cable in only a few centimeters down so if I ever wanted to do anything I would be scuppered. If a new owner wanted it VM would just have to do a repull
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01-10-2021, 10:46
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#4
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cf.mega poster
Join Date: Nov 2006
Location: West Herts
Services: Maxit + Movies/Sports HD (V6x2), BB350, Anytime Chatter. Freeview/Freesat HD, ASDA/Tesco PAYG
Posts: 1,855
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Re: Removal of vm equipment
Quote:
Originally Posted by Jaymoss
as he said the garden is being landscaped. My cable in only a few centimeters down so if I ever wanted to do anything I would be scuppered. If a new owner wanted it VM would just have to do a repull
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Mainly due the chronic state of VMs inherited ducting cables are being jointed more than replaced now, as repulls are causing issues. It has led to some properties being declared unserviceable.
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01-10-2021, 11:02
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#5
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Chief Mechanical Engineer
Join Date: Jul 2014
Location: WEST RIDING of YORKSHIRE.
Services: V.M. M. 125
November 6 2018. Finally connected.
Posts: 262
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Re: Removal of vm equipment
The reponse from V.M.
"The cable will remain our property and will be classed as a utility in the same brackets as gas, water electric etc
Removing this may have a detrimental effect on the local network for customers in the area
That is why we ask to keep it in place
Also if the Home owner required services, Then it would need a dig again.
Sadly we are not able to remove this"
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01-10-2021, 14:00
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#6
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 67
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 11,000
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Re: Removal of vm equipment
What I have seen some people do is to roll up the cable and terminating box and place it at the boundary of the property. As they state the cable should be properly terminated to prevent others from loosing service.
Typical terminator looks like this:
AVimg_22601.jpg
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01-10-2021, 14:12
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#7
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Chief Mechanical Engineer
Join Date: Jul 2014
Location: WEST RIDING of YORKSHIRE.
Services: V.M. M. 125
November 6 2018. Finally connected.
Posts: 262
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Re: Removal of vm equipment
Thanks, your info. will be taken into consideration....
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01-10-2021, 14:54
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#8
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Just a Geek
Join Date: Jul 2015
Posts: 3,614
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Re: Removal of vm equipment
Quote:
Originally Posted by Brunel
The reponse from V.M.
"The cable will remain our property and will be classed as a utility in the same brackets as gas, water electric etc
Removing this may have a detrimental effect on the local network for customers in the area
That is why we ask to keep it in place
Also if the Home owner required services, Then it would need a dig again.
Sadly we are not able to remove this"
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find how deep it is and then when it is inevitably not deep enough complain
it does not comply with standards
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01-10-2021, 15:02
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#9
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Chief Mechanical Engineer
Join Date: Jul 2014
Location: WEST RIDING of YORKSHIRE.
Services: V.M. M. 125
November 6 2018. Finally connected.
Posts: 262
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Re: Removal of vm equipment
The cable ducting is 1-2 cms. below the surface.
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01-10-2021, 16:03
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#10
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cf.geek
Join Date: Mar 2004
Services: Tivo V6 - L TV/XL Phone /200Mb BB
Posts: 896
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Re: Removal of vm equipment
Back in the day the recommended depth to bury cable was one spades depth.
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01-10-2021, 16:13
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#11
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cf.mega poster
Join Date: Jan 2008
Posts: 10,100
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Re: Removal of vm equipment
I'm sure that they would like you to keep it there as it encourages new occupants to subscribe and makes it easier & cheaper for them if they do.
However, VM are notorious for being awkward and inflexible depending upon what benefits them, up to and including lying in my (and others) experience/opinion, so make sure that any agreement is in writing.
I can't imagine that they could legally do anything about it if anyone didn't want it on their property and insisted on its removal.
In the old days of cable, when cable was strung from house to house, a rental fee was paid to properties that didn't subscribe. This might be worth pursuing for some people to either make a little money or (more likely) get VM to remove it.
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01-10-2021, 16:39
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#12
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Just a Geek
Join Date: Jul 2015
Posts: 3,614
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Re: Removal of vm equipment
Quote:
Originally Posted by Brunel
The cable ducting is 1-2 cms. below the surface.
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mine is only that deep too
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01-10-2021, 16:59
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#13
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The Dark Satanic Mills
Join Date: Dec 2003
Location: floating in the ether
Posts: 12,053
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Re: Removal of vm equipment
Quote:
Originally Posted by Jaymoss
mine is only that deep too
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There is no specification for the depth of the drop cable from the property boundary to the property.
Depth in the footway/ Carriageway is 250mm/450mm respectively
Commonsense would suggest if you laying across a garden that you would put it down a good spades depth+, as suggested, to prevent a future spade going through it.
But it depends how hard the ground is. Installers only carry basic tools and if it is hard ground they won't waste time breaking through it.
You have instructed them to remove it, they have said they won't. In the absence of an agreement between you and Virgin Media for it to be there they are trespassing and you are within your rights to remove it.
If you wanted service in the future, or a subsequent owner wanted service, VM will just run another cable to the property.
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