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Delivery due today, no tracking number
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Old 29-10-2022, 12:32   #1
Chrysalis
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Delivery due today, no tracking number

Is this normal, waiting for hub today but no tracking number from yodel.

This is the exact quote from my vm page.

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Your self-install pack is already out for delivery with our trusty partner, Yodel, as soon as your package has been allocated a Yodel tracking reference number, you'll be able to track its progress to your door. Unfortunately, this means you can no longer reschedule your delivery.
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Old 29-10-2022, 12:38   #2
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Re: Delivery due today, no tracking number

That's the way it works with other deliveries I've had.
The tracking number comes from the courier, so until the courier picks up the package, a tracking number can't be allocated and on their system.
The courier may update the sender with the tracking number, but I don't know whether that would happen here.
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Old 29-10-2022, 12:57   #3
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Re: Delivery due today, no tracking number

Its already been picked up from VM though, and is due today.

Or do you mean they dont assign one until out on a van for delivery? Bit unusual to not be in a van by midday. Not holding much hope.
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Old 29-10-2022, 13:19   #4
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Re: Delivery due today, no tracking number

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Originally Posted by Chrysalis View Post
Its already been picked up from VM though, and is due today.

Or do you mean they dont assign one until out on a van for delivery? Bit unusual to not be in a van by midday. Not holding much hope.
I got tracking before it was loaded but did not get a time scale till it was on the van
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Old 29-10-2022, 13:39   #5
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Re: Delivery due today, no tracking number

I got a 2hr slot text from them during the 2hr slot period when I got my Hub5.

Edit

The Text message came from virginmedia with time slot and tracking.
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Old 29-10-2022, 17:43   #6
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Re: Delivery due today, no tracking number

I have the tracking number now, but no 2 hour slot and still not here.
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Old 29-10-2022, 17:48   #7
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Re: Delivery due today, no tracking number

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Originally Posted by Chrysalis View Post
I have the tracking number now, but no 2 hour slot and still not here.
What's the app say? It will give you options if you're not home.
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Old 29-10-2022, 17:51   #8
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Re: Delivery due today, no tracking number

Pretty funny, sent the delivery guy a text, and hes like im outside with smiley, 1 min later delivered.

---------- Post added at 16:51 ---------- Previous post was at 16:51 ----------

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What's the app say? It will give you options if you're not home.
I havent been able to get the app to work, it was a nightmare to register on my vm, and the app just has constant animated vm logo. So been using the website.
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Old 29-10-2022, 17:53   #9
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Re: Delivery due today, no tracking number

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Originally Posted by Chrysalis View Post
Pretty funny, sent the delivery guy a text, and hes like im outside with smiley, 1 min later delivered.

---------- Post added at 16:51 ---------- Previous post was at 16:51 ----------



I havent been able to get the app to work, it was a nightmare to register on my vm, and the app just has constant animated vm logo. So been using the website.
Hub5 or Hub4 monstrousity?
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Old 29-10-2022, 17:53   #10
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Re: Delivery due today, no tracking number

Its a hub 5 already know.
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Old 29-10-2022, 17:54   #11
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Re: Delivery due today, no tracking number

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Originally Posted by Chrysalis View Post
Its a hub 5 already know.
Great, so easy to active now no phone call.
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Old 29-10-2022, 18:47   #12
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Re: Delivery due today, no tracking number

Up and running, for now just connected to laptop.

The wall socket is ntl branded, and its loose, but luckily seems to be working.

speedtest on laptop 864 down and 52 up, pretty good for a saturday afternoon.
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