cant connect with router

spacedad28 · 18-01-2006, 09:26

I got connected to ntl broadband last night by connecting modem straight to pc...i got my ip address etc and everything was fine....i then moved my pc to another room and tried to connect via a wireless router..but the ip address has changed to 192.xxx.xxx and i cant get the old ip address back(unfortunately i didnt write the working ip address down)....i am unsure how the router works ,but when i switchit all on i qam getting the wireless connection working and good signal strength....i would be grateful for any help on htis at all..

Grampy · 18-01-2006, 09:57

Why not connect your computer back to the internet without the router then you can obtain the ip address.

Paul K · 18-01-2006, 10:06

Did you power everything off before connecting? You need to power all devices off, connect equipment as necessary, power up SACM or STB, allow the lights too lock and settle, power up router, let lights lock and settle and then power the PC up.

spacedad28 · 18-01-2006, 10:12

i tried this last night and couldnt seem to get the 80.xx ip address back up..i'll try again today.....any idea how the router works....i see in network connections to have 2 connections..my ethernet and my wireless...do i need to do something to get the wireless connection to look at the ethernet ip address ..i really am lost withthis..and there is no clue in the pathetic manual provided..it is 1meg ntl and a Swiss router 11G...are they compatible?

Paul K · 18-01-2006, 10:15

Erm can you confirm the router as I just answered a post about a Sweex router which is ADSL and won't work with NTL. If you can get the make and model then we can look into it for you.

**Chris** · 18-01-2006, 10:18

Moved to 'Computers & IT' (Routers are not an NTL network issue)

Hang on ... your PC should have an IP in the 192.xxx.xxx.xxx range because that is the internal IP range your router uses to establish a local area network in your home. (A Belkin router, for example, would give you 192.168.2.2 - other models will be similar but not necessarily exactly the same).

What you need to do is establish what IP address the router itself has got from NTL, and to do that you need to access the Router's configuration screen. On a Belkin this is 192.168.2.1. Others will be able to tell you the address of the config page for other models of router.

The main thing is, can you get web pages on your PC while you're wireless?
Please tell us exactly what make and model your router is, and what holes you have the various wires plugged into.

spacedad28 · 18-01-2006, 10:20

Swiss wireless router 11G and the ethernet from the modem is plugged into the WAN socket on the back of the router.and i did have the web pages ok from modem to pc ..but lost the ip address when changed over to the router

**Chris** · 18-01-2006, 10:22

OK ... do you know the IP address of the router config screen (should be in the set-up documentation)?

Paul K · 18-01-2006, 10:22

Swiss wireless doesn't help much, does it have a brand name? If you have a manual it will say there (just type anything that looks useful in to your next post

)

spacedad28 · 18-01-2006, 10:24

crap manual..but could be LC000070 router 11G...i am back in work now and not at my home pc

Paul K · 18-01-2006, 10:25

Is it this?
If so we can look through the manual for help but I'm wondering if you powered all equipment down before connecting the router to your BB connection and PC?

spacedad28 · 18-01-2006, 10:26

yes it is that peice of rubbish..lol

Paul K · 18-01-2006, 10:32

Did you power the PC and SACM or STB down prior to plugging everything in to the router/ PC?

---------- Post added at 10:32 ---------- Previous post was at 10:28 ----------

Quote:

Originally Posted by Chris T

OK ... do you know the IP address of the router config screen (should be in the set-up documentation)?

Quote:

Originally Posted by the manual

Activate your browser, and disable the proxy or add the IP address of this product into the
exceptions. Then, type this productÃƒÆ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒ â€šÃ‚Â¬ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¾Ãƒâ€šÃ‚Â¢s IP address in the Location (for Netscape) or Address (for IE)
field and press ENTER. For example: http://192.168.123.254.
After the connection is established, you will see the web user interface of this product. There are two
appearances of web user interface: for general users and for system administrator.
To log in as an administrator, enter the system password (the factory setting is ÃƒÆ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚ÂadminÃƒÆ’Ã†â€™Ãƒâ€šÃ‚Â¢ÃƒÆ’Ã‚Â ¢ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡Ãƒâ€šÃ‚Â¬ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â) in the
System Password field and click on the Log in button. If the password is correct, the web appearance
will be changed into administrator configure mode. As listed in its main menu, there are several
options for system administration.

spacedad28 · 18-01-2006, 10:33

i think i did..but maybe didnt do it in the right order..i shall try tonight...
If it all works properly...does the wirless link automatically pick up the ip address..just like plug and play or do i need to set configurations for anything....

Paul K · 18-01-2006, 10:37

Should run out of the box but if not just unplug it from the connection and come back. Tonight though, power off all device, power up STB or SACM (Which do you use by the way??), wait for lights to lock/ settle, power up router, wait for lights to lock and settle, power up PC, wait for everything to load etc and then fire up the browser.
Have you got a proxy set at all for IE, any firewall running etc?