Price rises this year. - Page 13

Peter729 · 17-02-2023, 10:14

The problem with these RPI\CPI+??% mechanisms is that applying them on a yearly basis may make the company uncompetative in their market place. The company can apply discounts to their "Headline\Price book" prices but what are those discounts worth if they can be erroded by mid term contract price rises. There are now quite a number of smaller regional Fibre companies entering the marketplace with some very nice offers, my granddaughter had a leaflet pushed through the door from a company called FibreNest yesterday, I had never heard of them!

lonespeaker · 17-02-2023, 12:34

Quote:

Originally Posted by BenMcr

I'd expect you'll get a communication soon then.

This Price rise applies to all bundles agreed before 1st November 2022 (even where any discounts delay the actual increase till the end of the discount)

I just did a whats app chat and asked about the price increase even though I hadn't received notification yet. The person I spoke to said that because I took my contract on 27th October 2022 I was not listed on the system for a price increase. They said this 2 times, in different wording but the same meaning.

From what you say, should I be concerned that I might of been fed false information (even if the agent I spoke to thought they was telling the truth)? I don't want to miss out on notification and find my price has increased come april.

Jaymoss · 17-02-2023, 12:58

Just had the email. My price is going up which is unexpected by 25%!
I pay £28 they intend to increase it £7

City Fibre and Openreach both have my area on the roll out for FTTP and I know Openreach are active in my town. I am tempted to wait till the 23rd March and call and take the £3.50 the phone offers for 6 months leaving just a few months paying £35 in the hope my area is built by the end of next January. My other option is to force a new 18 month contract now and hope the build is finished then. Dunno what to do

oxfordmark · 17-02-2023, 14:56

I am so confused on what to do!!!!

I REALLY like having HD channels (ITV 2, 3 etc) on my TV downstairs and bedroom AND the ability to record. I hate watching things on ITV on demand as you have to watch the adverts or fork out the monthly ITV X fee.

I wonder what VM will offer to remove Sky Sports, Cinema, UHD and maybe even reduce my BB speed (1gig is way too much for us)?

As I said before, my only other option is Now TV, but then with TalkTalk you can only get ONE box which you can plug a USB in and record too. We need one in both rooms....

First world problems!

RichardCoulter · 17-02-2023, 17:29

Quote:

Originally Posted by oxfordmark

I am so confused on what to do!!!!

I REALLY like having HD channels (ITV 2, 3 etc) on my TV downstairs and bedroom AND the ability to record. I hate watching things on ITV on demand as you have to watch the adverts or fork out the monthly ITV X fee.

I wonder what VM will offer to remove Sky Sports, Cinema, UHD and maybe even reduce my BB speed (1gig is way too much for us)?

As I said before, my only other option is Now TV, but then with TalkTalk you can only get ONE box which you can plug a USB in and record too. We need one in both rooms....

First world problems!

ITV2 HD, ITV3 HD & ITV4 HD are now free on satellite. Buying a Freesat PVR would allow you to record for free too.

If you wanted to supplement this with pay channels, i'm not sure if Freesat carries the Now TV app, but most TV's do these days.

oxfordmark · 17-02-2023, 18:38

Quote:

Originally Posted by RichardCoulter

ITV2 HD, ITV3 HD & ITV4 HD are now free on satellite. Buying a Freesat PVR would allow you to record for free too.

If you wanted to supplement this with pay channels, i'm not sure if Freesat carries the Now TV app, but most TV's do these days.

Yes that’s a possibility, NOW TV access is sorted.

Foo Fighter · 17-02-2023, 18:42

Just got mine. 500mb going up £7 to £44. I can get brsk for much cheaper so its great timing for me.

It says I have until the 24th of March to give notice to cancel. When I give notice do you get the usual 30 days or is it days? I need to plan around getting brsk installed and not paying for 2 broadbands.

Jaymoss · 17-02-2023, 18:44

Quote:

Originally Posted by Foo Fighter

Just got mine. 500mb going up £7 to £44. I can get brsk for much cheaper so its great timing for me.

It says I have until the 24th of March to give notice to cancel. When I give notice do you get the usual 30 days or is it days? I need to plan around getting brsk installed and not paying for 2 broadbands.

yeah 30 days notice

Peter729 · 17-02-2023, 19:38

Quote:

Originally Posted by Foo Fighter

Just got mine. 500mb going up £7 to £44. I can get brsk for much cheaper so its great timing for me.

It says I have until the 24th of March to give notice to cancel. When I give notice do you get the usual 30 days or is it days? I need to plan around getting brsk installed and not paying for 2 broadbands.

Wait till the 23rd of March and then give 30 days notice that should give you time to sort out another provider.

nialli · 17-02-2023, 19:44

I don’t think Virgin care about customers leaving in their thousands over the price rises, especially as BT’s companies are imposing similar increases.
Sky is the only big telco not on the inflation plus 3.9% gravy train and I’m sure that’s just market opportunism on their part and temporary.
I’ve been with NTL / Virgin since the 90s. I’ve never felt so under-appreciated by a company supplying me services. The whole situation stinks of profiteering and exploiting the apathy of customers who don’t notice what’s happening until it’s too late.
OFCOM is compliant in this. Who do we report OFCOM to for failure to fulfil its duties?

jfman · 17-02-2023, 19:48

This is Ofcom’s duty as laid down by the Government. Free market, innit?

jobbie8 · 17-02-2023, 20:02

I'm 12 months into an 18-month contract, I was assured on a few occasions during the process and during my 14-day cool-off period that this contract would not be subjected to any price increases.

Today I received the email that my bill is going up £21.50 from May 1st, I currently pay £76 a month.

TV360 is definitely going, (Maxit TV and Sky Cinema) and landline if I can as I don't have a phone connected.

I had just started a free months trial on Sky Stream, (Puc) Picture quality is great, especially on music channels, and the sound is louder than TV360, which was always lower than the original TiVo box.
With Netflix Premium at £8, Discovery+ included, I would save there too.

We never really watch live TV anyways, and maybe one movie a month on Sky Cinema.

oxfordmark · 17-02-2023, 20:50

Quote:

Originally Posted by jobbie8

I'm 12 months into an 18-month contract, I was assured on a few occasions during the process and during my 14-day cool-off period that this contract would not be subjected to any price increases.

Today I received the email that my bill is going up £21.50 from May 1st, I currently pay £76 a month.

TV360 is definitely going, (Maxit TV and Sky Cinema) and landline if I can as I don't have a phone connected.

I had just started a free months trial on Sky Stream, (Puc) Picture quality is great, especially on music channels, and the sound is louder than TV360, which was always lower than the original TiVo box.
With Netflix Premium at £8, Discovery+ included, I would save there too.

We never really watch live TV anyways, and maybe one movie a month on Sky Cinema.

I was looking at Sky Stream, but really need the ability to record.

Like you, we never watch Live TV, but record programs rather than watching on demand to skip adverts.

With Sky stream there is no recording so only on demand to watch content, therefore Adverts.

spankysmagicpian · 17-02-2023, 20:54

I've decided enough is enough. With the 02 sim probably going up 17% (that will be £4 extra a month) AND with VM announcing that they will be bringing in the same yearly rises for TV and BB, I'm out.

Surprisingly, BRSK are cabling up at the moment and they have an offer on FTTP...first 12 months half price for 500 Up/down - £16.50 and then £33 a month (2 year contract) which is cheaper than VMs 350 (Shame BRSK don't do a 250) More importantly they guarantee no mid-contract price rises.

I'll be using the VoIP change as an excuse to cancel and I'll be moving over to BRSK and Sky.

nialli · 17-02-2023, 21:59

Quote:

Originally Posted by oxfordmark

I was looking at Sky Stream, but really need the ability to record.

Like you, we never watch Live TV, but record programs rather than watching on demand to skip adverts.

With Sky stream there is no recording so only on demand to watch content, therefore Adverts.

Best Sky Stream offers ended yesterday. I was quoted £65/m last week. Enquired today and it was £90/m
Incidentally, if you have a TV that can handle USB drives you can probably record from Freeview channels onto that