Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Western Digital - Security issue

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service

Western Digital - Security issue
Closed Thread
 
Thread Tools
Old 29-06-2021, 16:46   #1
Jacquesb
cf.addict
 
Join Date: Dec 2003
Location: Glasgow & France
Age: 75
Services: VM phone , 2xV6 (Full house XL), ViViD200 Optical fibre BB. Stream - Netflix, iPlayer,
Posts: 106
Jacquesb is an unknown quantity at this point
Western Digital - Security issue

Hi, just received the email below from Western Digital.

"Our records indicate that you registered a My Book Live or My Book Live Duo device. To protect your data on the device from ongoing attacks, we recommend you disconnect your My Book Live and My Book Live Duo from the Internet and access your data locally by following these instructions on our Knowledge Base.

Western Digital has determined that some My Book Live and My Book Live Duo devices are being compromised through exploitation of a remote command execution vulnerability. In some cases, the attackers have triggered a factory reset that appears to erase all data on the device.

Our investigation of this incident has not uncovered any evidence that Western Digital cloud services, firmware update servers, or customer credentials were compromised. As the My Book Live devices can be directly exposed to the internet through port forwarding, the attackers may be able to discover vulnerable devices through port scanning.

We understand your data is very important. Some customers have reported that data recovery tools may be able to recover data from affected devices, and we are currently investigating the effectiveness of these tools.

We are continuing our investigation and will post the latest information about this incident on our Product Security Portal. For further assistance, you can contact our Customer Support team"..

I use the WD MyBookLive to store photos, videos and data files, including bank statements etc. and also as backup device for Time Machine on MacOS for both my and my wife's laptops, neither of which has an ethernet port which could be used for direct connection.

After chatting with an agent, I am no further forward and not convinced that this is not a scam. I have physically and reluctantly disconnected the device from the router.

I would welcome any sensible advice from the forum.

Thanks
__________________

Last edited by Jacquesb; 29-06-2021 at 16:47. Reason: Correction.
Jacquesb is offline  
Advertisement
Old 30-06-2021, 18:17   #2
Paul
Dr Pepper Addict
Cable Forum Team
 
Paul's Avatar
 
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,615
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Re: Western Digital - Security issue

Its real, and already posted the other day ;

https://www.cableforum.uk/board/show...php?t=33710169
__________________

Baby, I was born this way.
Paul is offline  
Closed Thread


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 01:29.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.