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ThinkBroadband Monitor - going RED
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Old 27-07-2021, 07:47   #1
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ThinkBroadband Monitor - going RED

Anyone any ideas on this one?
Been running the quality monitor for a couple of years with no issue.
In the past 2-3 weeks it has goes to solid RED on three occasions overnight and stays red.
The Internet is still running fine and speeds are still 660Mb/s and upload at 42Mb/s.
I first thought my IP had changed but it had not.
In the end I found that rebooting the SH3 restarted the monitor OK.
Does this three times now - and nothing in the SH3 logs.
Have VM changed something? I know you can not do BT routers.
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Old 27-07-2021, 11:34   #2
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Re: ThinkBroadband Monitor - going RED

I just checked mine, and it's been solid red since 12pm on 21st July. ???

This can happen if my IP changes, but it hasn't.


Last edited by Taf; 27-07-2021 at 12:22.
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Old 27-07-2021, 14:47   #3
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Re: ThinkBroadband Monitor - going RED

Working ok on our line over IPv6

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Old 27-07-2021, 15:07   #4
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Re: ThinkBroadband Monitor - going RED

My IP hasn't changed for a couple of years but looking at the quality monitor it was showing red from 8 pm on 21st to 10 am on the 23rd. I had no appreciable reduction to speeds and normal readings came back without my intervention.
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Old 27-07-2021, 16:08   #5
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Re: ThinkBroadband Monitor - going RED

OK - so did some searching and found references that 'Flood Protection' on the SH3 can cause this.
Switched it off and within 10 minutes I could see the red had stopped.
However the threads reporting it say the the red still comes back at times even with 'Flood Protection' off.
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Old 27-07-2021, 16:21   #6
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Re: ThinkBroadband Monitor - going RED

I deleted the monitor and made a new one. So far, so good.
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Old 27-07-2021, 16:35   #7
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Re: ThinkBroadband Monitor - going RED

Had a look back at our BQM over those dates and nothing shows. There again our SH3 is in modem mode.
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Old 29-07-2021, 10:00   #8
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Re: ThinkBroadband Monitor - going RED

I checked back over the last month. No sign of this phenomenon with my SH4 - modem-only mode.
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Old 29-07-2021, 13:11   #9
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Re: ThinkBroadband Monitor - going RED

Mine's all good but I am in modem mode as well. It is going to down to the setting on the shub which dictates how it responds to ping requests and whether or not that setting is playing up. Has there been a new firmware update which could have introduced a bug?
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Old 29-07-2021, 14:23   #10
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Re: ThinkBroadband Monitor - going RED

Checked mine and it went solid red just after 7:00 am on 21/07 and continued uninterrupted until now when I’ve just rebooted the hub.


Last edited by Huxie; 29-07-2021 at 14:34.
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