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Rollout of the HUB5
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Old 26-10-2022, 10:11   #151
crazyronnie
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Re: Rollout of the HUB5

The average latency has increased in mine

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Old 26-10-2022, 20:04   #152
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Re: Rollout of the HUB5

Got to say the Hub 5 delivers full speed across my WiFi network all ove rmy house. Something I have never seen before. Retired my Mesh system and now gonna try and sell it
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Old 27-10-2022, 00:31   #153
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Re: Rollout of the HUB5

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Originally Posted by SnoopZ View Post
Worse is normal for a Hub5.
Must disagree with you.

From having stupid jitter and latency at peak time on the Hub 3, i now have a pretty good line 24/7, so quite the opposite of your comment. Know a few others with the Hub 5 and they have the same result as myself, a better line than before...

https://www.thinkbroadband.com/broad...868-26-10-2022
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Old 27-10-2022, 10:14   #154
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Re: Rollout of the HUB5

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Originally Posted by The Installer View Post
Must disagree with you.

From having stupid jitter and latency at peak time on the Hub 3, i now have a pretty good line 24/7, so quite the opposite of your comment. Know a few others with the Hub 5 and they have the same result as myself, a better line than before...

https://www.thinkbroadband.com/broad...868-26-10-2022
No worries, I was referring to the jagged green line I think most people have a reasonably flat green line on the Hub 3 going by people's graphs on this forum.
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Old 29-10-2022, 12:56   #155
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Re: Rollout of the HUB5

Looks like can no longer apply for one?

Does anyone know what new gig1 customers are getting?
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Old 29-10-2022, 13:53   #156
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Re: Rollout of the HUB5

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Does anyone know what new gig1 customers are getting?
Either a 4 or a 5
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Old 29-10-2022, 18:49   #157
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Re: Rollout of the HUB5

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Either a 4 or a 5
I won the raffle, got a hub 5.
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Old 29-10-2022, 19:33   #158
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Re: Rollout of the HUB5

Easily the best WiFi from a company supplied router I have ever had
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Old 29-10-2022, 19:35   #159
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Re: Rollout of the HUB5

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Originally Posted by Chrysalis View Post
I won the raffle, got a hub 5.
What made you come back to VM I thought you couldn't wait to leave?
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Old 29-10-2022, 19:43   #160
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Re: Rollout of the HUB5

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What made you come back to VM I thought you couldn't wait to leave?
I couldnt many years ago.

Of course times change.

My area has no FTTP, Openreach are not even planning it here despite it been a large city, and City Fibre recently informed me I have a minimum 9 month wait.

I currently have a fault on my DSL which looks like it potentially will drag on and on, and with the modern era of games been 100+ gig downloads and regular 10s of gigs patches, 80mbit VDSL is feeling old now.

So I thought I would give VM another go, as it has been some years.
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Old 01-11-2022, 17:52   #161
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Re: Rollout of the HUB5

I just renewed my vm package last month I did ask the rep if I could get upgraded from my hub 3 but said no
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Old 02-11-2022, 13:50   #162
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Re: Rollout of the HUB5

Just a heads up for anyone shipping their Hub3 back via Yodel Collect+, I took mine to a store on 24/10 and it's still not been delivered on 02/11 the tracking says it's been that the shipping hub since the 27th.
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Old 02-11-2022, 13:58   #163
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Re: Rollout of the HUB5

Mines processed at national hub and went in yesterday

Least it is in the system, you done your bit, they can not blame you now, they chose the courier
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Old 02-11-2022, 14:58   #164
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Re: Rollout of the HUB5

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Originally Posted by SnoopZ View Post
Just a heads up for anyone shipping their Hub3 back via Yodel Collect+, I took mine to a store on 24/10 and it's still not been delivered on 02/11 the tracking says it's been that the shipping hub since the 27th.
Sent mine on 5/10 been showing at national hub since 7/10. I have posted about this on the Virgin help forums where there are a few similar posts.
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Old 02-11-2022, 15:15   #165
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Re: Rollout of the HUB5

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Originally Posted by psul View Post
Sent mine on 5/10 been showing at national hub since 7/10. I have posted about this on the Virgin help forums where there are a few similar posts.
Are they still hassling you about it or do they know it is in transit?
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