12-11-2017, 12:55
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#1
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cf.mega poster
Join Date: Jan 2008
Posts: 10,192
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What happens if you dial 150?
For the past week or so, dialling 150 has been going through to the mobile menu as if one has dialled 789.
It used to go through to mainstream VM and the offshore agent I spoke to said that it was a fault. I'm not convinced that it isn't a deliberate change and that she was talking nonsense.
Does anyone know anything about this? Being disabled it's easier for me to use my mobile to contact VM rather than getting up to use the landline and whilst out and about would be no use at all.
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12-11-2017, 13:18
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#2
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cf.mega poster
Join Date: Oct 2009
Posts: 2,065
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Re: What happens if you dial 150?
The last time I called, it gets through to a joint menu - 1 for Virgin Media and 2 for Virgin Mobile.
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12-11-2017, 13:37
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#3
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cf.geek
Join Date: Feb 2007
Location: Mansfield Woodhouse NG19
Services: VM Mix TV, 200 internet, basic house phone. Also Virgin mobile phone
Posts: 541
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Re: What happens if you dial 150?
I think 151 goes through to Virgin Media
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12-11-2017, 15:59
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#4
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (900 Mbps)
Posts: 28,110
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Re: What happens if you dial 150?
Quote:
Originally Posted by RichardCoulter
For the past week or so, dialling 150 has been going through to the mobile menu as if one has dialled 789.
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If you are dialling from a mobile then that's what I would expect to happen.
---------- Post added at 15:59 ---------- Previous post was at 15:58 ----------
I dont know why this is a vote, people should not really be dialing 150 just to vote.
__________________
Baby, I was born this way.
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13-11-2017, 16:25
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#5
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: What happens if you dial 150?
It's a fault, and should be fixed at some point soon.
__________________
I work for Virgin Media but all views are my own.
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13-11-2017, 17:23
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#6
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cf.mega poster
Join Date: Jan 2008
Posts: 10,192
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Re: What happens if you dial 150?
Thanks for confirming this Ben.
---------- Post added at 17:23 ---------- Previous post was at 17:22 ----------
Quote:
Originally Posted by Paul M
If you are dialling from a mobile then that's what I would expect to happen.
---------- Post added at 15:59 ---------- Previous post was at 15:58 ----------
I dont know why this is a vote, people should not really be dialing 150 just to vote.
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No, on Virgin Mobile 150 is for TV, BB & landline staff and 789 is for Virgin Mobile staff.
I just wanted to see how widespread this issue was and if it was just me, a few people or everybody. It's odd that the other two who have voted don't seem to be affected. Maybe it's only affecting certain people.
Last edited by RichardCoulter; 13-11-2017 at 17:27.
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13-11-2017, 18:20
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#7
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cf.geek
Join Date: Feb 2007
Location: Mansfield Woodhouse NG19
Services: VM Mix TV, 200 internet, basic house phone. Also Virgin mobile phone
Posts: 541
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Re: What happens if you dial 150?
I repeat, use 151. You get a choice for Media or mobile
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14-11-2017, 01:01
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#8
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cf.mega poster
Join Date: Jan 2008
Posts: 10,192
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Re: What happens if you dial 150?
Quote:
Originally Posted by oliver1948uk
I repeat, use 151. You get a choice for Media or mobile
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So you do, just tried it and it's what you used to get on 150.
Many thanks Oliver
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22-11-2017, 10:41
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#9
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: What happens if you dial 150?
This is now fixed.
__________________
I work for Virgin Media but all views are my own.
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23-11-2017, 16:46
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#10
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cf.mega poster
Join Date: Jan 2008
Posts: 10,192
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Re: What happens if you dial 150?
Cheers Ben, just checked this on my mobile and all is well again
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