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Youtube V6 App screen blank for video playback
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Old 22-08-2021, 14:24   #1
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Youtube V6 App screen blank for video playback

Today the YouTube app on our V6 has blank screen for video playback. Anyone else with this?

It's not just one video, it's doing it on the ads too, the interface is showing but not the picture.

There's too much live programming and recording happening today to allow me to reboot the before anyone suggests it.

I've resorted to the Roku version of the app in the meantime.

A tooltip came up at one point to inform about new features, so it's possible there's been an app update amd this is responsible. The app has been fine for last 3 consecutive days of extensive use.
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Old 22-08-2021, 14:53   #2
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Re: Youtube V6 App screen blank for video playback

I turned on the V6 yesterday to be met with a red screen. 3 power cycles before it returned to normal.
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Old 22-08-2021, 16:39   #3
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Re: Youtube V6 App screen blank for video playback

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Originally Posted by cheekyangus View Post
Today the YouTube app on our V6 has blank screen for video playback. Anyone else with this?
It's working OK for me. Try reseating the HDMI lead. If that doesn't fix it, you will need to reboot.

Quote:
Originally Posted by Taf View Post
I turned on the V6 yesterday to be met with a red screen. 3 power cycles before it returned to normal.
Which red screen? But none of them are good news. I suspect your box doesn't have long left.
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Old 22-08-2021, 18:34   #4
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Re: Youtube V6 App screen blank for video playback

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Originally Posted by spiderplant View Post
It's working OK for me. Try reseating the HDMI lead. If that doesn't fix it, you will need to reboot.
I'm surprised the HDMI lead could only be affecting one thing, TV channels work fine, as do other apps like Netflix.

Thanks.
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Old 22-08-2021, 19:21   #5
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Re: Youtube V6 App screen blank for video playback

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Originally Posted by cheekyangus View Post
I'm surprised the HDMI lead could only be affecting one thing, TV channels work fine, as do other apps like Netflix
It can, but that isn't why I suggested it. Reseating the cable will reset the video hardware without needing to reboot.
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Old 22-08-2021, 19:46   #6
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Re: Youtube V6 App screen blank for video playback

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Originally Posted by spiderplant View Post
Which red screen? But none of them are good news. I suspect your box doesn't have long left.
It was the normal "waking up" screen, but all red, like when a CRT loses the 2 other rasters.

Flipping back to terrestrial TV showed it wasn't the TV itself.
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Old 22-08-2021, 20:13   #7
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Re: Youtube V6 App screen blank for video playback

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Originally Posted by Taf View Post
It was the normal "waking up" screen, but all red, like when a CRT loses the 2 other rasters.
Ah ok. That's not so bad. See how it goes. (There are some all-red error message screens that tend to be serious. I thought you had one of those)
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Old 22-08-2021, 20:35   #8
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Re: Youtube V6 App screen blank for video playback

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Originally Posted by spiderplant View Post
It can, but that isn't why I suggested it. Reseating the cable will reset the video hardware without needing to reboot.
Is "reseating" it pulling it entirely out, or just a bit of moving in place?

I'm thinking the latter as I think you wouldn't have used the term otherwise.

And at which end? The box side, the TV side, or both?
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Old 22-08-2021, 23:17   #9
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Re: Youtube V6 App screen blank for video playback

Pull out a plug completely, push it back in again. Doesn't matter which end - whichever is easiest to get to.
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Old 08-09-2021, 20:52   #10
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Re: Youtube V6 App screen blank for video playback

I'm not able to access the Prime app or the BBC iPlayer app, when I choose one of them I only get a blank screen.
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Old 08-09-2021, 20:53   #11
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Re: Youtube V6 App screen blank for video playback

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I'm not able to access the Prime app or the BBC iPlayer app, when I choose one of them I only get a blank screen.
Presumably, you’ve tried a re-boot, Max?
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Old 08-09-2021, 21:03   #12
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Re: Youtube V6 App screen blank for video playback

And reboot your Hub
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Old 08-09-2021, 21:27   #13
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Re: Youtube V6 App screen blank for video playback

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Originally Posted by OLD BOY View Post
Presumably, you’ve tried a re-boot, Max?
Not recently, OB, but will give that a go first, thx.

---------- Post added at 20:27 ---------- Previous post was at 20:26 ----------

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And reboot your Hub
Will do, thx.
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