Help with wireless router (Netgear)

[zahid4u]

I have a net gear modem router what happens is that when ever i try using the internet it works fine as i have a 1mb connection, but after a hour or so it disconnects internet and when i click onto the internet explorer it says bottom left corner "finding site www.ntlworld.com" and then i reset the net gear router to its default settings and i run the setup wizard, and it detects my internet connection port and after a minute it says "fixed ip detected" or a "static ip" and it wants me to enter the ip when ntl told me they have dynamic ip adds? so whats going wrong here i just dont get it? is it my wireless router?!

please reply back if you think am going wrong here,

many thanks for any replies.

[kfridge]

have you got the router set to get its address via DHCP?

[zahid4u]

thats the thing i dont get how to set it to DHCP? the first ever time i bought the router i setted everything up and ran the smart wizard it completed the wizard and i got this "dynamic ip detected assigned by dhcp" and i used the internet wirelessly for few hours and it disconnected and never been able to go back online.

[MovedGoalPosts]

Moved to Computers & IT

[MadGamer]

Zahid4U, what model is your Netgear router?

[MovedGoalPosts]

to Cable Forum

Can you post the specific Netgear model? Also is your broadband supplied via a Set top Box (STB) or Cable Modem.

I'd suggest you do a factory reset on the router (usally a small button on the back / bottom you have to press and hold in for a number of seconds). Then power down the router, and leave it off for a while.

On your computer, uninstall the wireless network card (I'm assuming you have installed one, or are using a wireless USB adaptor - again unistall that). Basically get back to the PC state before you first got the Netgear stuff. If need be use windows safe mode, (F8 at startup) to ensure you have cleared out the drivers. Reboot the PC.

Now you can again follow the original setup / installation steps as prescribed by Netgear. Remember to power cycle the modem / STB before plugging in the router.

Once all is up and runing, try looking at the router settings. You may get better reliability if you use a different wirless channel from the default - there may be someone or something very near you causing a litle interference.

[zahid4u]

Originally Posted by Wayne A

Zahid4U, what model is your Netgear router?

i have a NETGEAR MR814 v2...i dont know what to do..i have a ntl cable, i have tryed resetting to it default and the smartwizard opens up and detects the internet saying "fixed ip or static detected"

[MadGamer]

Originally Posted by zahid4u

i have a NETGEAR MR814 v2...i dont know what to do..i have a ntl cable, i have tryed resetting to it default and the smartwizard opens up and detects the internet saying "fixed ip or static detected"

Ok go into Network connections and right click on your connection and click Properties. Under "This connection uses the following items" scroll down and highlight "Internet Protocol (TCP/IP)" and then click properties. once you have done this select "Obtain an IP Address Automatically" and "Obtain DNS Server Address Automatically". Press Ok twice and that should sort you.

[zahid4u]

thanks for that but i have already done those steps because i already when through them during the smartwizard setup on the netgear cd. and i have tryed leaving the router on all night and not turning it off but it still doesnt conenct to the internet when i try in the morning.