30-04-2023, 12:17
|
#1
|
Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,255
|
Phone line cover
Anyone any idea were I can get a new cover for the entry point of the telephone/ internet cables , even what it is really called would be a help. Mine has disintegrated ,mind you it was fitted in the time of Cable Tel ! Not a virgin van around when you need one
__________________
No point in being pessimistic. You know it won`t work.
|
|
|
30-04-2023, 13:10
|
#2
|
cf.mega poster
Join Date: Jan 2008
Location: Up North - Where It's Grim
Age: 56
Posts: 2,335
|
Re: Phone line cover
I had no idea what they were called either, but guessed many people would search the internet in equal ignorance and use a descriptive term. So I tried Googling 'cable inlet cover' and was pleasantly surprised with the number of companies who supply them.
|
|
|
30-04-2023, 13:58
|
#3
|
cf.mega poster
Join Date: Jan 2008
Posts: 9,997
|
Re: Phone line cover
Quote:
Originally Posted by Itshim
Anyone any idea were I can get a new cover for the entry point of the telephone/ internet cables , even what it is really called would be a help. Mine has disintegrated ,mind you it was fitted in the time of Cable Tel ! Not a virgin van around when you need one
|
Wouldn't it be Virgins responsibility to supply & replace it?
|
|
|
30-04-2023, 14:49
|
#4
|
Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,255
|
Re: Phone line cover
Quote:
Originally Posted by RichardCoulter
Wouldn't it be Virgins responsibility to supply & replace it?
|
Would agree but we're to go , you must know how unhelpful they can be.
__________________
No point in being pessimistic. You know it won`t work.
|
|
|
30-04-2023, 14:54
|
#5
|
CF Resident Dog
Join Date: Mar 2005
Posts: 14,225
|
Re: Phone line cover
Quote:
Originally Posted by Itshim
Would agree but we're to go , you must know how unhelpful they can be.
|
You phone support or make a post on the virgin forums and an engineer will fix it.
__________________
PSN: Snoopzster
|
|
|
30-04-2023, 15:07
|
#6
|
Trollsplatter
Cable Forum Team
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 36,870
|
Re: Phone line cover
It’s called a brick buster plate. Yes, Virgin should come out and deal with it but it’s probably less of a headache to spend £5 on one from Amazon, plus a tube of No More Nails exterior adhesive. Get the job done in minutes.
|
|
|
30-04-2023, 15:11
|
#7
|
Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,966
|
Re: Phone line cover
If the cable is descending from above remember to make sure there's a drip loop in it. (Small loop below the entry point)
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
|
|
|
30-04-2023, 20:24
|
#8
|
Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,255
|
Re: Phone line cover
Quote:
Originally Posted by SnoopZ
You phone support or make a post on the virgin forums and an engineer will fix it.
|
Postéd on forum. Will wait and see what happens No joy phoning , rep didnt have a clue what I was talking about when I called , no surprise there.
__________________
No point in being pessimistic. You know it won`t work.
|
|
|
30-04-2023, 21:39
|
#9
|
CF Resident Dog
Join Date: Mar 2005
Posts: 14,225
|
Re: Phone line cover
Quote:
Originally Posted by Itshim
Postéd on forum. Will wait and see what happens No joy phoning , rep didnt have a clue what I was talking about when I called , no surprise there.
|
Likely take up to 7 days for a reply although when I posted on there about land line not working they messaged me within a few hours and booked an engineer so it could be shorter especially on a week day.
__________________
PSN: Snoopzster
|
|
|
01-05-2023, 01:19
|
#10
|
cf.mega poster
Join Date: Jan 2008
Posts: 9,997
|
Re: Phone line cover
Quote:
Originally Posted by Itshim
Postéd on forum. Will wait and see what happens No joy phoning , rep didnt have a clue what I was talking about when I called , no surprise there.
|
You weren't wrong about them! That foreign based call centre is totally useless. Good idea to post in their forum
|
|
|
01-05-2023, 18:53
|
#11
|
Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,255
|
Re: Phone line cover
Quote:
Originally Posted by SnoopZ
Likely take up to 7 days for a reply although when I posted on there about land line not working they messaged me within a few hours and booked an engineer so it could be shorter especially on a week day.
|
As it was weekend / bank holiday not expecting anything any time soon
__________________
No point in being pessimistic. You know it won`t work.
|
|
|
09-05-2023, 19:38
|
#12
|
Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,255
|
Re: Phone line cover
All sorted via forum, engineer coming end of month, no charge . Thank every one for your help
__________________
No point in being pessimistic. You know it won`t work.
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 17:52.
|