Home News Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Important: Your phone service is changing

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Fixed Phone Service

Important: Your phone service is changing
Reply
 
Thread Tools
Old 20-02-2023, 23:28   #61
Paul
Dr Pepper Addict
Cable Forum Team
 
Paul's Avatar
 
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,612
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Re: Important: Your phone service is changing

Quote:
Originally Posted by esdxc37 View Post
as it needed no maintenance and ran itself. he said this was never to be mentioned outside this room.
Sounds like a typical clueless manager.
Its true that digital exchanges require less maintenance (Nottingham runs System X I think) but they do of course still require it. Like all electronics, things can fail, plus of course, so can the connectivity to the end user.
__________________

Baby, I was born this way.
Paul is offline   Reply With Quote
Advertisement
Old 21-02-2023, 08:41   #62
Mr K
Woke and proud !
 
Mr K's Avatar
 
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,106
Mr K has a nice shiny star
Mr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny star
Re: Important: Your phone service is changing

Quote:
Originally Posted by Hugh View Post
Mine isn’t broken down by service…

You're being over charged there Hugh. I'm paying £68 for the same package, plus extra tv box, and that's after the current price rise. Get on that land line and give them hell !
Mr K is offline   Reply With Quote
Old 21-02-2023, 10:39   #63
Hugh
laeva recumbens anguis
Cable Forum Team
 
Hugh's Avatar
 
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,039
Hugh has a golden auraHugh has a golden aura
Hugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden auraHugh has a golden aura
Re: Important: Your phone service is changing

I’m happy with the deal I’ve got…
__________________
There is always light.
If only we’re brave enough to see it.
If only we’re brave enough to be it
.
If my post is in bold and this colour, it's a Moderator Request.
Hugh is offline   Reply With Quote
Old 21-02-2023, 21:21   #64
admars
cf.mega poster
 
Join Date: Dec 2007
Posts: 1,578
admars has reached the bronze age
admars has reached the bronze ageadmars has reached the bronze ageadmars has reached the bronze ageadmars has reached the bronze ageadmars has reached the bronze ageadmars has reached the bronze age
Re: Important: Your phone service is changing

so, i got a letter to ring them to arrange for new hub to be delivered, only had this one a few months - hub 4!

so eventually spoke to someone was on hold for 10 minutes, to be told they'd send me a text to arrange an engineer! i don't need an engineer, i can do the self install, well i think i can, i normally do

maybe i should have waited to 24th march, and tried to make a call to go to right dept?
admars is offline   Reply With Quote
Old 22-03-2023, 20:09   #65
Mad Max
cf.mega poster
 
Mad Max's Avatar
 
Join Date: Mar 2012
Posts: 4,096
Mad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze array
Mad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze array
Re: Important: Your phone service is changing

This VOIP service is shite, every time my wife phones her mum the call lasts for about 5 minutes before it cuts off and she has to redial and make the call again, absolute rubbish service.
Mad Max is offline   Reply With Quote
Old 22-03-2023, 21:32   #66
spiderplant
cf.mega poster
 
Join Date: Jun 2003
Posts: 8,888
spiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
spiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny starsspiderplant has a pair of shiny stars
Re: Important: Your phone service is changing

Quote:
Originally Posted by Mad Max View Post
This VOIP service is shite, every time my wife phones her mum the call lasts for about 5 minutes before it cuts off and she has to redial and make the call again, absolute rubbish service.
Have you reported it?
spiderplant is offline   Reply With Quote
Old 22-03-2023, 21:37   #67
Jaymoss
Just a Geek
 
Join Date: Jul 2015
Posts: 3,558
Jaymoss has a bronzed appealJaymoss has a bronzed appeal
Jaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appealJaymoss has a bronzed appeal
Re: Important: Your phone service is changing

Quote:
Originally Posted by Mad Max View Post
This VOIP service is shite, every time my wife phones her mum the call lasts for about 5 minutes before it cuts off and she has to redial and make the call again, absolute rubbish service.
Does her Mum have whatsapp? I been using that to call my Daughter and it is great quality call
__________________
Is your muffin buttered? Would you like me to assign someone to butter your muffin?
Jaymoss is online now   Reply With Quote
Old 22-03-2023, 21:56   #68
Mr K
Woke and proud !
 
Mr K's Avatar
 
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,106
Mr K has a nice shiny star
Mr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny starMr K has a nice shiny star
Re: Important: Your phone service is changing

Quote:
Originally Posted by Mad Max View Post
This VOIP service is shite, every time my wife phones her mum the call lasts for about 5 minutes before it cuts off and she has to redial and make the call again, absolute rubbish service.
I'd gladly pay extra for a phone service that would cut off my Mother in law after 5 mins.
Mr K is offline   Reply With Quote
Old 26-03-2023, 16:36   #69
Mad Max
cf.mega poster
 
Mad Max's Avatar
 
Join Date: Mar 2012
Posts: 4,096
Mad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze array
Mad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze arrayMad Max has a bronze array
Re: Important: Your phone service is changing

Quote:
Originally Posted by Mr K View Post
I'd gladly pay extra for a phone service that would cut off my Mother in law after 5 mins.

Mad Max is offline   Reply With Quote
Old 20-04-2023, 13:38   #70
SnoopZ
CF Resident Dog
 
SnoopZ's Avatar
 
Join Date: Mar 2005
Posts: 14,224
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
Re: Important: Your phone service is changing

My phone line has had no dial tone for a month and I finally got around to getting it fixed today, apparently it was dead at the exchange so the engineer has run it through my broadband Hub5, as I never use the land line I don't mind as I plan to eventually cancel it.
__________________
PSN: Snoopzster
SnoopZ is offline   Reply With Quote
Old 20-04-2023, 19:56   #71
Itshim
Do I care what you think
 
Itshim's Avatar
 
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,255
Itshim has a bronzed appealItshim has a bronzed appeal
Itshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appealItshim has a bronzed appeal
Re: Important: Your phone service is changing

Quote:
Originally Posted by esdxc37 View Post
I Retired from virgin in 2019.
In a meeting with a pretty senior manager from HQ he waxed lyrical about all the vm services and paid particular attention to the landline. He called it the golden money tree as it needed no maintenance and ran itself. he said this was never to be mentioned outside this room.
I think that says it all about the landline service they still charge £19.99 pm for.
Quote:
Originally Posted by SnoopZ View Post
I never use the land line I don't mind as I plan to eventually cancel it.
Good luck with that, being trying to do for the last three contract renewals, yes I know what Ben says but failed each time
__________________
No point in being pessimistic. You know it won`t work.
Itshim is offline   Reply With Quote
Old 20-04-2023, 20:57   #72
techguyone
Deus Vult
 
Join Date: May 2010
Location: W Mids
Services: VM M350 with Superhub4 (modem mode) > Anytime Chatter > No TV
Posts: 2,081
techguyone has reached the bronze age
techguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze agetechguyone has reached the bronze age
Send a message via Yahoo to techguyone
Re: Important: Your phone service is changing

Quote:
Originally Posted by Itshim View Post
Good luck with that, being trying to do for the last three contract renewals, yes I know what Ben says but failed each time
It's easy enough, I did it, I went to a BB only (as I didn't want TV either)
techguyone is offline   Reply With Quote
Old 20-04-2023, 21:19   #73
SnoopZ
CF Resident Dog
 
SnoopZ's Avatar
 
Join Date: Mar 2005
Posts: 14,224
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
Re: Important: Your phone service is changing

Quote:
Originally Posted by Itshim View Post
Good luck with that, being trying to do for the last three contract renewals, yes I know what Ben says but failed each time
I'm out of contract so it'll be easy, I plan to drop to broadband only.
__________________
PSN: Snoopzster
SnoopZ is offline   Reply With Quote
Old 12-08-2023, 14:13   #74
SnoopZ
CF Resident Dog
 
SnoopZ's Avatar
 
Join Date: Mar 2005
Posts: 14,224
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
SnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny starsSnoopZ has a pair of shiny stars
Re: Important: Your phone service is changing

So lost power for 15mins, this meant I lost access to my phone line too but the power outage appeared to reduce the power to my mobile transmitter making it next to useless, I was standing upstairs with the phone hanging out the window trying to get some kind of a signal...... I never got a usable one.

So....... This digital phone line is an awesome technological advancement in technology..... Whoever came up with it should be taken outside and shat on and denied any form of internet access for life.

Anyway this is not the stress I needed when my 81 year old father just got admitted to hospital at 5am last night, so I affectively had no contact with family for an update.
__________________
PSN: Snoopzster

Last edited by SnoopZ; 12-08-2023 at 15:00.
SnoopZ is offline   Reply With Quote
Old 12-08-2023, 15:15   #75
Paul
Dr Pepper Addict
Cable Forum Team
 
Paul's Avatar
 
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,612
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Paul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered starsPaul is seeing silvered stars
Re: Important: Your phone service is changing

Quote:
Originally Posted by SnoopZ View Post
So lost power for 15mins, this meant I lost access to my phone line too but the power outage appeared to reduce the power to my mobile transmitter making it next to useless
Probably everyone was ringing everyone else saying "has your power gone off ?"

---------- Post added at 14:15 ---------- Previous post was at 14:13 ----------

JFYI, a loss of power has killed my phone for about the last 15 years since I had a DECT multi handset system with base station, no power means that stops working, so its very old news to me. I now have no landline at all, got rid of it when my contract was up.
__________________

Baby, I was born this way.
Paul is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 11:23.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.