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Old 13-05-2012, 11:42   #1
BenJSmyth
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Virgin Mobile online account

Is anyone else experiencing problems with accessing their online account?

I have phoned 789 who have told me just to wait, they can't do anything, and that it will eventually fix itself.
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Old 13-05-2012, 11:55   #2
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Re: Virgin Mobile online account

Always happens, been like this for years
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Old 13-05-2012, 12:07   #3
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Re: Virgin Mobile online account

Just tried logging in now and did so with no problems. As usual, I have to say
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Old 13-05-2012, 12:13   #4
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Re: Virgin Mobile online account

Same here as no problems at all.
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Old 19-05-2012, 09:18   #5
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Re: Virgin Mobile online account

Yes , i tried on thursday and get we are experiencing problems our team are on to it . I have just tried again (sat) and still getting same message.
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Old 19-05-2012, 09:35   #6
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Re: Virgin Mobile online account

Quote:
Originally Posted by fudge View Post
Yes , i tried on thursday and get we are experiencing problems our team are on to it . I have just tried again (sat) and still getting same message.
Sat 19/5/12 I get the same error as you
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Old 19-05-2012, 18:49   #7
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Re: Virgin Mobile online account

Just tried again (sat eve.) and alls now ok
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Old 19-05-2012, 21:57   #8
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Re: Virgin Mobile online account

It seems to be quiet varied, sometimes it works sometimes it doesn't.
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