26-05-2023, 12:51
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#1
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cf.member
Join Date: May 2023
Posts: 2
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Netflix and virgin
Good monring every one slightly frustrated as my duaghter is at uni and shares my netlix allway from home,i understand netflix in there password sharing and as responable member of socity was willing to pay for her.
I pay extra to virgin for the ultra hd netflix but under netflixs new rules if you pay by a third party for netflix you cant add the extra members.
I think virgin need to change this so you can pay thru your bill.
Sorry for the rant: 
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26-05-2023, 13:13
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#2
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cf.mega poster
Join Date: Jun 2003
Location: Croydon
Age: 37
Services: Sky Q and Hyperoptic
Posts: 1,299
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Re: Netflix and virgin
This would appear to be a limitation on Netflix's side because my understanding is it also affects Sky and BT customers for the same reason. But agree, it's not great!
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26-05-2023, 13:38
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#3
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cf.member
Join Date: May 2023
Posts: 2
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Re: Netflix and virgin
Yer i just re phoned virgin i think they are hopefully if enoght people complain raise a issue because they need to state this withing there advirtising that this feautuer wont be avaliable.
Some one with netflix joins virgin pays the extra thru virgin for uhd then finds out there exsiting extra member account stops working.
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30-05-2023, 14:22
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#4
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cf.addict
Join Date: Jul 2008
Location: Nottingham
Services: VVIP500
Posts: 437
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Re: Netflix and virgin
I have not found a mention of the extra household add on at all through my emails or actual use. It just asked me to declare my household.
I also am wanting to add another location but maybe they are not even telling me this is an option as they can't deal with it admin wise.
Annoying if so.
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30-05-2023, 14:55
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#5
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Virgin Media BB, phone, and TV; Netflix; Roku; Apple TV
Posts: 856
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Re: Netflix and virgin
Extra member slots are £4.99/m, which is the same as Standard with Ads https://help.netflix.com/en/node/24926
You can't add the former if you pay via a third party (Virgin, Sky, BT) so if your offspring is happy to put up with a few ads, I'd suggest signing them up for Standard w Ads.
I'm not sure how they'll track use on mobile devices. The marketing material for the password crackdown suggests you can still use a Basic or Standard account on holiday, so how are they policing that?
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30-05-2023, 15:03
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#6
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cf.geek
Join Date: Dec 2013
Posts: 911
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Re: Netflix and virgin
Quote:
Originally Posted by nialli
Extra member slots are £4.99/m, which is the same as Standard with Ads https://help.netflix.com/en/node/24926
You can't add the former if you pay via a third party (Virgin, Sky, BT) so if your offspring is happy to put up with a few ads, I'd suggest signing them up for Standard w Ads.
I'm not sure how they'll track use on mobile devices. The marketing material for the password crackdown suggests you can still use a Basic or Standard account on holiday, so how are they policing that? |
Doesn't it have to connect back to the home WiFi within 30 days?
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30-05-2023, 15:40
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#7
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Virgin Media BB, phone, and TV; Netflix; Roku; Apple TV
Posts: 856
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Re: Netflix and virgin
Quote:
Originally Posted by Mythica
Doesn't it have to connect back to the home WiFi within 30 days?
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That would make sense
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30-05-2023, 16:10
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#8
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 66
Services: Premiere Collection
Posts: 40,910
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Re: Netflix and virgin
Quote:
Originally Posted by Mythica
Doesn't it have to connect back to the home WiFi within 30 days?
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No - that's just for portable devices
__________________
There is always light.
If only we’re brave enough to see it.
If only we’re brave enough to be it.
If my post is in bold and this colour, it's a Moderator Request.
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30-05-2023, 18:08
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#9
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cf.geek
Join Date: Dec 2013
Posts: 911
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Re: Netflix and virgin
Quote:
Originally Posted by Hugh
No - that's just for portable devices
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Are you sure? Surely the whole point of this is to stop password sharing, if it didn't have to connect to your home WiFi, then it would all seem a bit pointless. The whole 30 days thing is so you can watch it away from your home WiFi, say a hotel TV which won't need to connect to your WiFi as you might only be there for 7 days, but how would Netflix differentiate between you on holiday or you have shared your password.
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30-05-2023, 18:15
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#10
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 66
Services: Premiere Collection
Posts: 40,910
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Re: Netflix and virgin
Pretty sure.
https://help.netflix.com/en/node/248...E_1&lnktrk=EVO
Quote:
If you have a second home or travel frequently to the same location, follow these steps:
From the main place you watch Netflix, connect to the internet and open the Netflix app on your mobile device(s) once a month. Then take the same steps when you arrive at your second location to continue watching Netflix without interruption
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__________________
There is always light.
If only we’re brave enough to see it.
If only we’re brave enough to be it.
If my post is in bold and this colour, it's a Moderator Request.
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30-05-2023, 18:46
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#11
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cf.geek
Join Date: Dec 2013
Posts: 911
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Re: Netflix and virgin
Quote:
Originally Posted by Hugh
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Your link states
"Netflix is easy to use when on the go or traveling. Watch Netflix as usual on your portable devices - like a tablet, laptop, or mobile phone - or sign in to a new TV, like at a hotel or a holiday rental"
Though the original point was mobile devices anyway.
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