The energy crisis

[RichardCoulter]

Originally Posted by Chris

For your entertainment, here is the transcript of my web chat with Scottish Power this morning.





I have since paid the outstanding amount (at the first opportunity, obviously, as they never allowed us to have an actual account with them before today) and started the process of switching to Octopus.

---------- Post added at 14:41 ---------- Previous post was at 14:32 ----------

Also, has anyone here recently switched to Octopus and fancies sharing a referral code with me? It looks like we both get money off if so?

If she's so concerned about the GDPR, then why has she told you that a customer,whose account you're not linked to, is in substantial arrears? AIUI the fact that you are married to this customer is neither here nor there!

I ended up with E.on after my supplier went bust- they are as bad as Scottish Power.

[Chrysalis]

Not sure how BG still has such a strong customer base, I guess down to brand trust thing for millions.

My sister who works for Centrica even says she thinks they bad but ironically is moving back because finally the staff 25% discount actually now takes it below other providers. I thought I would maybe get a £50 octopus referral from her but its hard to argue with a flat 25% discount right now, probably best deal for her.

[SnoopZ]

Now that I've moved from Bulb to Octopus I've been comparing my variable rate unit rates between my last Bulb Bill and what Octopus will charge me on 1st March.

Octopus is more expensive now than what my last Bulb Bill says, but I think there was a price rise in the last month or so can anyone tell me what the old Octopus unit rates and SC was for the period through January 1st to February 1st please?

1st Feb Bulb Bill
Electricity
Unit Rate 33.46p/kWh
Standing Charge 37.08p/day

Octopus current variable rate
Electricity
Unit Rate 35.13p/kWh
Standing Charge 38.94p/day

1st Feb Bulb Bill
Gas
Unit Rate 9.82/kWh
Standing Charge 27.13p/day

Octopus current variable rate
Gas
Unit Rate 10.31/kWh
Standing Charge 28.48p/day

[Jaymoss]

areas have different rates. my leccy for example is 33.2p on octopus in my area

[SnoopZ]

Originally Posted by Jaymoss

areas have different rates. my leccy for example is 33.2p on octopus in my area

Yer but did we not all get a unit rate and standing charge increase between my last Bulb Bill and now as I'm trying to find out what the Octopus rate was back then as I'm sure they were cheaper than Bulb?

[Jaymoss]

Originally Posted by SnoopZ

Yer but did we not all get a unit rate and standing charge increase between my last Bulb Bill and now as I'm trying to find out what the Octopus rate was back then as I'm sure they were cheaper than Bulb?

My unit rates went down in Jan. I am surprised Bulb were cheaper though. Do all the figures include vat

[SnoopZ]

Originally Posted by Jaymoss

My unit rates went down in Jan. I am surprised Bulb were cheaper though. Do all the figures include vat

What were your unit rates for January that's the figure I want to compare against as I thought Octopus was cheaper?

VAT goes on after if I've read this right.

29 December 202248556.0 Customer Read

28 January 2023 48703.0 Customer Read
1 February 2023 48731.5 Estimate
Energy 14.7 kWh @ 33.3870 p/kWh £ 4.91
Energy(1) 160.8 kWh @ 33.4610
p/kWh
£ 53.81
Standing charge 34 days @ 37.0820 p/day £ 12.61
Cost of electricity used £ 71.33
VAT @ 5% £ 3.57
Total electricity costs for this bill £ 74.90

[Jaymoss]

octopus show rates in vat on the account page

34.something to 33.2p

[SnoopZ]

Originally Posted by Jaymoss

octopus show rates in vat on the account page

34.something to 33.2p

So the 35.13p/kWh I see on the variable rate tab on the Octopus app includes 5% vat?

Octopus sure know how to confuse people they originally confused me after I submitted meter readings as my available credit got reduced and to me that makes no sense.

[Jaymoss]

Originally Posted by SnoopZ

So the 35.13p/kWh I see on the variable rate tab on the Octopus app includes 5% vat?

Octopus sure know how to confuse people they originally confused me after I submitted meter readings as my available credit got reduced and to me that makes no sense.

on the main page the tariff info on mine says all prices inc vat

[SnoopZ]

Originally Posted by Jaymoss

on the main page the tariff info on mine says all prices inc vat

Did not have that on the mobile app but see it now from the web browser.

I still can't find what the old unit rates were for Dec/Jan to see if they have increased, but as long as it's not more than Bulb then I'm happy.

[SnoopZ]

After logging in from a web browser Bulb Customers are presented with this which helps, also tells me from 25th Feb i'll be paying £67 a month(same as my old Bulb DD) which will be taken on the 1st, so time to submit my readings

[TheDaddy]

I did something stupid with my meter key and had to phone eon, where I moaned about having one and the guy said it was cheaper than the dd tariffs available, he read out unit rates etc but I wasn't really listening tbh, I was angry at myself and switched off after ranting, still doesn't seem right to me though

[SnoopZ]

Originally Posted by TheDaddy

I did something stupid with my meter key and had to phone eon, where I moaned about having one and the guy said it was cheaper than the dd tariffs available, he read out unit rates etc but I wasn't really listening tbh, I was angry at myself and switched off after ranting, still doesn't seem right to me though

What's a meter key.

[TheDaddy]

Originally Posted by SnoopZ

What's a meter key.

Pre pay thing used to top up, often referred to as a key