04-12-2022, 12:28
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#1
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cf.geek
Join Date: Oct 2011
Location: Nottingham
Age: 67
Services: Gig1,Ultimate Volt,Virgin 360x2,
O2 mobile
Posts: 746
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Hub Replacement
I had a faulty Hub 5 replaced during the week but my Virgin connect app cannot connect to the hub. It keeps telling me to reinstall the hub but it still won't work. Is this a common problem?
By the way, the technican mentioned that there is a new updated Hub 5 coming out soon called Superhub 5X.
__________________
I used to be indecisive but now I'm not so sure.
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04-12-2022, 13:44
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#2
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cf.addict
Join Date: May 2010
Location: PO9 - Havant
Services: Vodafone 80x20 Backup, MixTV & V6, Vivid 350, Hub3 & RT-AC87u
Posts: 126
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Re: Hub Replacement
Quote:
Originally Posted by Tricky Trevor
By the way, the technican mentioned that there is a new updated Hub 5 coming out soon called Superhub 5X.
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Looks like you may well be right! - Looks like reference to it in their recent T's and C's!
As an aside, I've never had much luck with the app - But I did once have to log out, reinstall and re-login before anything was visible. Perhaps it keeps a cached backup of what hub it previously linked-up with...
5x.png
Tom
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04-12-2022, 17:03
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#3
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Hub Replacement
Cant think what a 5x will have over a 5
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04-12-2022, 18:09
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#4
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,125
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Re: Hub Replacement
Very flaky these new hubs. My sh 2ac is rock solid and gives me more than I pay for.
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04-12-2022, 18:23
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#5
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,254
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Re: Hub Replacement
Quote:
Originally Posted by Mr K
Very flaky these new hubs. My sh 2ac is rock solid and gives me more than I pay for.
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So does every hub if the connection is not over subscribed, if you check your config out.
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PSN: Snoopzster
Last edited by SnoopZ; 04-12-2022 at 18:26.
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12-12-2022, 19:27
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#6
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cf.member
Join Date: Nov 2010
Posts: 46
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Re: Hub Replacement
Quote:
Originally Posted by jb66
Cant think what a 5x will have over a 5
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Had a VM engineer out today, he noticed I had a fibre connection into the house and I explained I was on a fibre trial a while back and he mentioned that morning he had fitted a 5x superhub which were fibre straight in, no coax so I guess that is what the 5x is, fibre to the hub.
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