21-10-2023, 10:27
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#16
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cf.mega poster
Join Date: Jun 2003
Posts: 8,901
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Re: Digital Phones
Quote:
Originally Posted by vincerooney
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Yes, that will work and give her handsets in two rooms.
As long as your mum's VM account is marked as vulnerable, she will be provided with an Emergency Backup Line that she can use if the hub stops working.
See here for how to register as vulnerable
https://www.virginmedia.com/help/accessibility
And see last section here
https://www.virginmedia.com/help/lan...ia-fibre-phone
(That's a bit out of date. You can now call numbers other than 999 and 112 when your broadband is down)
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21-10-2023, 18:42
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#17
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (330 Mbps)
Posts: 27,726
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Re: Digital Phones
Why not just get her a mobile ?
__________________
 Baby, I was born this way.
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22-10-2023, 14:23
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#18
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,278
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Re: Digital Phones
Quote:
Originally Posted by Paul
Why not just get her a mobile ?
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Can't remember last time I didn't use mobile. The only thing that happens on it is spam calls .
__________________
No point in being pessimistic. You know it won`t work.
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22-10-2023, 17:18
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#19
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,278
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Re: Digital Phones
Quote:
Originally Posted by Itshim
Can't remember last time I didn't use mobile. The only thing that happens on it is spam calls .
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Sorry should say use didn't mobile for calls etc
__________________
No point in being pessimistic. You know it won`t work.
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23-10-2023, 10:41
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#20
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Virgin Media Employee
Join Date: Sep 2005
Location: Winchester
Services: Staff MyRates
BB: VM XXL
TV: VM XL
Phone : VM XL
Posts: 3,115
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Re: Digital Phones
Quote:
Originally Posted by Mr K
See how well it works when your interweb is next down (and hope it's not when you really need your phone line).
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I totally agree. But the point is that if you do currently have wired sockets these can be accommodated on the digital service but you need an engineer visit.
__________________
I work for VMO2 but reply here in my own right. Any help or advice is made on a best-effort basis. No comments construe any obligation on VMO2 or its employees.
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23-10-2023, 11:35
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#21
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,995
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Re: Digital Phones
I have multiple extension sockets but the main lead is just plugged into the incoming master socket. Would that still work OK if the lead was just plugged into the adapter on the hub instead of a phone?
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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25-10-2023, 01:29
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#22
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cf.mega poster
Join Date: Jan 2007
Services: XL TV
XL Phone
XL 100MB broadband
TiVo
Cat
Posts: 2,269
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Re: Digital Phones
Quote:
Originally Posted by spiderplant
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This is incredibly helpful. Thank you so much!
Quote:
Originally Posted by tweetiepooh
I totally agree. But the point is that if you do currently have wired sockets these can be accommodated on the digital service but you need an engineer visit.
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Had an engineer out who asked if we had wireless landlines. we said nope. Sort of shrug his shoulders. He gave me the adaptor for the hub and that was the end of it.
Mum does have a mobile but is in her 70s and has lots of friends who call her via the landline etc. Shes quite good with modern tech but still seemed horrified at the prospect of losing our landline and our telephone number. it was a landline number she had then her and my now deceased father got their first phone installed. Maybe its the little things at that age!
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25-10-2023, 09:44
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#23
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Virgin Media Employee
Join Date: Sep 2005
Location: Winchester
Services: Staff MyRates
BB: VM XXL
TV: VM XL
Phone : VM XL
Posts: 3,115
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Re: Digital Phones
Quote:
Originally Posted by vincerooney
This is incredibly helpful. Thank you so much!
Had an engineer out who asked if we had wireless landlines. we said nope. Sort of shrug his shoulders. He gave me the adaptor for the hub and that was the end of it.
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I don't think that should have happened. If you had told VM that you have phone sockets he should be able to get them working. The cable comes into your house and then splits to twisted pair for phone and coax for the TV/SHub. What I think should happen is they can put the phone connector onto the twisted pair going to your sockets (maybe extending the wire) and plug that into the Hub, at least that's what they did with ours. (In our case the hub and phone lines went opposite directions. It took longer to tidy up the wire than to connect things up.)
__________________
I work for VMO2 but reply here in my own right. Any help or advice is made on a best-effort basis. No comments construe any obligation on VMO2 or its employees.
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18-11-2023, 13:42
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#24
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 66
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 10,995
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Re: Digital Phones
The hub adapter has arrived in the post today with installation details. Apparently VM will tell me when to change over.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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18-11-2023, 14:22
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#25
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,134
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Re: Digital Phones
Quote:
Originally Posted by heero_yuy
The hub adapter has arrived in the post today with installation details. Apparently VM will tell me when to change over.
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Sounds exciting. A more unreliable phone service will be all yours soon....
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18-11-2023, 20:30
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#26
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,278
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Re: Digital Phones
Quote:
Originally Posted by heero_yuy
The hub adapter has arrived in the post today with installation details. Apparently VM will tell me when to change over.
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It's was easy to set up , main and two extensions , checked it worked by using my mobile , other than that it's not been used in or out , really a waste of space , if offered a discount would scrap 
__________________
No point in being pessimistic. You know it won`t work.
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