10-11-2011, 12:16
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#1
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Inactive
Join Date: Nov 2011
Posts: 7
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tivo app not downloading
Like hundreds of other people i am unable to download the tivo app to operate my box . Why dont virgin put this app on their site with support. I have a htc wildfire and it keeps telling me it is not compatible . Ive tried phone reset and changed gmail and still no joy can anyone help.
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10-11-2011, 12:30
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#2
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: tivo app not downloading
It's saying it's not compatible, because it's not compatible.
Unfortunately the HTC Wildfire's screen size and resolution are too low for the app
__________________
I work for Virgin Media but all views are my own.
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10-11-2011, 13:23
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#3
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,881
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Re: tivo app not downloading
The VM app is a tvguide for setting remote recordings. It will not operate or control your TiVo.
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AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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10-11-2011, 16:40
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#4
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Inactive
Join Date: Nov 2011
Posts: 7
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Re: tivo app not downloading
I have the tivo app on my wildfire s but it wont load on a family members wildfire ive checked the specs and its high enough .
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10-11-2011, 16:50
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#5
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: tivo app not downloading
The Wildfire S has a higher screen resolution than the original Wildfire
The original Wildfire is not compatible and the app will not run on it
__________________
I work for Virgin Media but all views are my own.
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10-11-2011, 17:38
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#6
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Inactive
Join Date: Nov 2011
Posts: 7
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Re: tivo app not downloading
hi ben checked specs again and the app requires andriod phone 2.1 the wildfire is 2.2
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10-11-2011, 17:40
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#7
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Trollsplatter
Cable Forum Team
Join Date: Jun 2003
Location: North of Watford
Services: Humane elimination of all common Internet pests
Posts: 37,023
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Re: tivo app not downloading
The OS is not the issue. As Ben has now said twice, the issue is the screen resolution. It doesn't matter how up to date the phone OS is, if the screen resolution is too low, it's too low.
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10-11-2011, 19:25
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#8
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Inactive
Join Date: Nov 2011
Posts: 7
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Re: tivo app not downloading
Ben may of said twice mate but that doesnt mean i understood him less attitude more constructive help next time .
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10-11-2011, 20:05
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#9
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Inactive
Join Date: Apr 2010
Location: Leeds
Services: 30meg, phone, tv xl
Posts: 70
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Re: tivo app not downloading
i have the same problem with the seagate goflex remote app .... works on wildfire s but not on original wildfire even though it says android 2.1 is required
its purely down to screen resolution
the annoying thing is i only got the wildfire 2 months ago and as it was a free upgrade i signed up for a new 18 month contract so i'm stuck with it
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11-11-2011, 09:35
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#10
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Inactive
Join Date: Nov 2011
Posts: 7
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Re: tivo app not downloading
Same here a family member got s and theve had no probs . Ive checked supported phone on andriod market and it clearly shows wildfire as compatible what a bummer.
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11-11-2011, 11:58
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#11
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Bah Humbug!!
Join Date: Feb 2004
Location: Glasgow
Age: 43
Services: Sky Q 2Tb, Sky Q mini, boxsets and Sports & Movies HD, Sky Fibre unlimited
Posts: 13,881
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Re: tivo app not downloading
Again only the Wildfire S is compatible. The low 320x240 res of the original Wildfire is not high enough to display the TiVo record app.
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AMD Ryzen 7 7700 | 32GB DDR5 6000 | RADEON 7900XT | WD 2TB NVME
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13-11-2011, 10:44
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#12
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Inactive
Join Date: Nov 2011
Posts: 7
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Re: tivo app not downloading
yeah we get it mate less of the attitude (again)
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13-11-2011, 10:58
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#13
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cf.addict
Join Date: Apr 2011
Location: Oldham
Age: 57
Services: Sky Fibre Max Broadband, Sky Telephone, Sky Q 2TB
Posts: 247
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Re: tivo app not downloading
I am having problems with Samsung Galaxy S, i can download the app, but will not do anything else.
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13-11-2011, 12:38
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#14
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-
Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,536
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Re: tivo app not downloading
Sean1234567, if you want to improve your reputation a bit, I would suggest you lose your own attitude. If you have problems understanding a post, ask the poster to explain what they meant.
Also, it's not a good idea to have a go at people (and that is how your posts are coming across) if they are trying to help.
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