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Price rises this year.
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Old 04-07-2023, 14:20   #616
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Re: Price rises this year.

Quote:
Originally Posted by gus0898uk View Post
Just a quick update about my VM.
My 18 month contract finishes around 3rd August so I got the boot in first and rang retentions, fortunately UK based.
I was paying a discounted 99 which was due to go up to 141.

The outcome of our chat was I am going to lose Sky Cinema (very rarely used), my SS is going to be known as the SS Collection and I have gone for UHD at 7pm which can be cancelled anytime. Internet is 350 and our landline 'Talk More Anytime' is being renamed 'Anytime Chatter'.

It seems I can ring mobiles from the landline and not be charged, is this correct?
Also I will have to pay 24ppm to use 084 087 etc etc

For the next 18 months my monthly fee is 98, but I think come April ++
So you have no O2 Sim?
I'm on the Ultimate Volt bundle with Netflix UHD addon, Extra box & UHD Sky sports for 100 to Virgin & 25 to O2

O2 is terrible and will dump as soon as I can but its going to be hard to get a good price for the Virgin stuff
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Old 04-07-2023, 16:41   #617
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Re: Price rises this year.

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Originally Posted by TMLeafs View Post
So you have no O2 Sim?
I'm on the Ultimate Volt bundle with Netflix UHD addon, Extra box & UHD Sky sports for 100 to Virgin & 25 to O2

O2 is terrible and will dump as soon as I can but its going to be hard to get a good price for the Virgin stuff
Use O2 via Tesco , far better than ee or Vodafone guess it's down to were you use it
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Old 04-07-2023, 22:02   #618
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Re: Price rises this year.

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Originally Posted by Itshim View Post
Use O2 via Tesco , far better than ee or Vodafone guess it's down to were you use it
EE is the best here but it got too expensive for so little data and the EE roaming costs, I will switch mine and my wife's to Smarty when contracts are up, any company that doesn't do inflation rises gets my business, I changed all of our work phones to smarty and its just great value even getting a 10% off if you make a group account
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Old 05-07-2023, 17:10   #619
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Re: Price rises this year.

Quote:
Originally Posted by TMLeafs View Post
EE is the best here but it got too expensive for so little data and the EE roaming costs, I will switch mine and my wife's to Smarty when contracts are up, any company that doesn't do inflation rises gets my business, I changed all of our work phones to smarty and its just great value even getting a 10% off if you make a group account
Got two year fixed price on Tesco use little data and not interested in roaming cost
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Old 05-07-2023, 17:19   #620
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Re: Price rises this year.

Quote:
Originally Posted by TMLeafs View Post
EE is the best here but it got too expensive for so little data and the EE roaming costs, I will switch mine and my wife's to Smarty when contracts are up, any company that doesn't do inflation rises gets my business, I changed all of our work phones to smarty and its just great value even getting a 10% off if you make a group account
I agree Smarty is great, especially if you use little data.
I and the wife are on the 3GB product with money back for each GB not used.
If you use little data, this works out at 4.50 per month each for unlimited texts and calls, including EU roaming.
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Old 07-07-2023, 23:47   #621
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Re: Price rises this year.

My wife has an O2 sim so I will be joining this Volt or whatever it is called. I currently pay 6.97 for my Virgin Mobile sim which I suppose is now managed by O2.
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Old 13-07-2023, 10:24   #622
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Re: Price rises this year.

https://www.bbc.co.uk/news/technology-66174785

VM being investigated re contract cancellation
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Old 13-07-2023, 10:41   #623
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Re: Price rises this year.

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Originally Posted by Peter729 View Post
https://www.bbc.co.uk/news/technology-66174785

VM being investigated re contract cancellation
About time. The general advice to send a recorded delivery letter is crazy in this day and age. If you can agree a contract over the phone you should be able to cancel it over the phone.

They should look at their 18 month non cancellation rpi + 3.9% increase next. Nobody knows what they'll be paying in future under those terms.
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Old 13-07-2023, 11:30   #624
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Re: Price rises this year.

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Originally Posted by Mr K View Post
About time. The general advice to send a recorded delivery letter is crazy in this day and age. If you can agree a contract over the phone you should be able to cancel it over the phone.

They should look at their 18 month non cancellation rpi + 3.9% increase next. Nobody knows what they'll be paying in future under those terms.
I sent my cancellation in via recorded delivery, I made it clear I wanted to end the contract on the last day of the full contracted term and the letter was simply the required 30 day notice.

VM canceled the sevice 3 weeks before the end of contracted term, why I dont know, it made no difference to me as I already had a new ISP in place, but what if I hadn't had a new ISP in place.


A Virgin Media spokesperson said: "We are committed to providing our customers with excellent service, supporting them with any issues and giving clear options should they wish to leave.

When was the above put into place

Last edited by Peter729; 13-07-2023 at 11:37.
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Old 20-07-2023, 10:02   #625
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Re: Price rises this year.

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Days later and no response from them.
It's now about 3 weeks. I have tried phoning them on 150, but the only time I got through to a person, I was cut off after I was told they were looking at my account...
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