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Virgin sending new terms emails for some
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Old 25-09-2023, 17:30   #46
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Re: Virgin sending new terms emails for some

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Originally Posted by denphone View Post
We have just negotiated a new 18 month contract with Virgin Media but without Netflix on it.

Do we have to sign up to Netflix again with the same details they still have or do we have to sign up as new subscribers again?
My Netflix is paid directly to them, have no problems viewing via virgin.
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Old 25-09-2023, 19:15   #47
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Re: virgin sending new terms emails for some

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Originally Posted by Mr K View Post
Or is it to cover their backs for Ofcoms investigation? Too little, too late. The Grim Reaper is coming for VM...
This change suggests to me Ofcom have either already brushed it under the carpet or are going to rule in their favour.

If a change was coming from Ofcom that would require contracts to be two sided (no increases during terms of contract), then providers would be making changes pretending they doing it voluntary to get marketing gains I think.

Luckily my contract ends in April, and any renewals I will push hard to be on 12 month intervals so I am in the driving seat, already have the same on EE with 12 month April renewals.
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Old 25-09-2023, 20:32   #48
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Re: virgin sending new terms emails for some

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Originally Posted by Chrysalis View Post
This change suggests to me Ofcom have either already brushed it under the carpet or are going to rule in their favour.
You're probably right in which case the Grim Reaper might be coming for Ofcom. If they can't protect consumers against this type of one sided contract then they are as much use as a chocolate fireguard ( as we knew already).
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