03-04-2021, 12:35
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#46
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: 600mb tier rollout
Quote:
Originally Posted by bbxxl
My wifi speed isn’t bad, it’s my wired speed I was talking about. When the engineer came out he said he’d be happy if he could get high 200s but failed to improve my speed.
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In 11 years of being a service tech I've never had that issue, it's always been the customers equipment or setup causing the slow speed
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03-04-2021, 13:25
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#47
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cf.addict
Join Date: Oct 2009
Posts: 317
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Re: 600mb tier rollout
Quote:
Originally Posted by ozsat
How are you measuring the wire speed? What LAN card?
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The router has Speedtest built in and was showing the same speeds as my laptop. An engineer came out and seemed happy that the results were correct.
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13-04-2021, 14:32
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#48
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cf.addict
Join Date: Jul 2010
Posts: 198
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Re: 600mb tier rollout
any upgrades planned for lower tiers ? 200mb and 100mb??
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13-04-2021, 22:48
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#49
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cf.mega poster
Join Date: Nov 2008
Location: At My Desk
Services: Virgin Media V6 XL TV - 1Gb Broadband
Posts: 3,009
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Re: 600mb tier rollout
TBH I am surprised they haven't announced speed upgrades for the lower tier as VM have always done decent speed increases normally along side a price increase.
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14-04-2021, 07:20
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#50
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cf.addict
Join Date: Oct 2009
Posts: 317
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Re: 600mb tier rollout
Quote:
Originally Posted by broadbandking
TBH I am surprised they haven't announced speed upgrades for the lower tier as VM have always done decent speed increases normally along side a price increase.
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Have they actually announced speed upgrades for anyone? I’m on oomph and still on 500 even though 600 has been available here for ages, no sign of an upgrade for me.
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09-06-2021, 11:14
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#51
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Mum 15/08/46 - 30/09/20
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody)
Age: 55
Services: 1 V6, 2x1TB TiVo, SH3. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 16,889
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Re: 600mb tier rollout
About 2 months ago I had a call from VM saying as I've been with them for over 19 years I'm getting 500meg for free.
But nothing happened, so I call 150 thinking it was a scam call, but they couldn't help as I was the account hold nor knew the password, I mentioned a LPA, and they gave me another number, that was able to help, they said nothing had been entered into the system and flagged it as a possible scam.
They told me to send the LPA to the Exec team, which I did.
A month ago a woman there called me back and helped out and at the same time reduced our bill from £170 to £120, but when we got the bill yesterday it was the same amount.
This morning I called 150 and the guy there sorted it out and upgraded us to the Ultimate Oomph, so I'm on 600meg, buy my laptop seems to top out at 230meg ish.
So gaming PC will have to come sooner rather than later.
__________________
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th, wearing a mask and she still might be alive today.
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09-06-2021, 14:44
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#52
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: 600mb tier rollout
Funnily enough i upgraded to 500mbits two days ago and got my bill reduced by £16/month. My pc is getting 550mbits and my phone maxes out at 430.
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09-06-2021, 15:57
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#53
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R.I.P.
Join Date: Jun 2012
Location: Swansea, South Wales UK.
Age: 72
Services: XL Phone, XXXL Gig1 BB SH4 (wired).
Posts: 2,753
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Re: 600mb tier rollout
Im on 500mb but there are times it dips below 430mb.
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10-06-2021, 07:29
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#54
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: 600mb tier rollout
Quote:
Originally Posted by General Maximus
Funnily enough i upgraded to 500mbits two days ago and got my bill reduced by £16/month. My pc is getting 550mbits and my phone maxes out at 430.
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Your at the limits for wifi 5 you need wifi 6 routers to go beyond that
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10-06-2021, 07:54
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#55
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cf.addict
Join Date: Oct 2009
Posts: 317
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Re: 600mb tier rollout
Quote:
Originally Posted by alanbjames
Im on 500mb but there are times it dips below 430mb.
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I’ve been on 500 for the past couple of years (just upgraded to 600 yesterday) my speeds are normally in the low 200s, never seen above 280.
The engineer came out and said he’d be happy if he could get high 200s. He failed.
My WiFi is consistent at 200-203 which is still a lot faster Thani can get elsewhere so it will have to do.
I got a SamKnows whitebox which will show 160 to the router and 200 to my iPad - go figure!
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10-06-2021, 08:56
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#56
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: 600mb tier rollout
Quote:
Originally Posted by jb66
Your at the limits for wifi 5 you need wifi 6 routers to go beyond that
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I am okay atm. I'll get a new router when i upgrade to 1gbit because mine maxes out around 760 ish.
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18-06-2021, 14:13
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#57
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cf.mega poster
Join Date: Apr 2007
Location: Telford
Services: 5G Three 599/21
Posts: 1,299
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Re: 600mb tier rollout
My mate been upgraded to Ultimate oomph bundle but engineer been replaced brand new street cable and hub 4 and connect his Hub 4 to pc lan port with 2.5Gbps and his speed couldn't get over 350Meg (upstream are spot on was fine at 42Meg) as he asked me if he could bring his Hub 4 to my house and try my cable connected to see if it get 630Meg but I told him I don't have cable anymore (not sure if the cable feed are still active and live)
Can he try it at mine or I could be trouble if virgin media think I am using 630 Meg on my cable thinking I could be hacked it?
Also can you advise my mate what is the power level should be on downstream from Hub 4?
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18-06-2021, 19:34
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#58
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: 600mb tier rollout
I don't know why you are even bothering, everyone is just going to ignore you. For all the uninitiated newbies who are not familiar with you, this is their advanced warning.
Oh, and one last thing
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18-06-2021, 19:43
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#59
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cf.mega poster
Join Date: Apr 2007
Location: Telford
Services: 5G Three 599/21
Posts: 1,299
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Re: 600mb tier rollout
Quote:
Originally Posted by General Maximus
I don't know why you are even bothering, everyone is just going to ignore you. For all the uninitiated newbies who are not familiar with you, this is their advanced warning.
Oh, and one last thing
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Yawn as this is not about me. It's for my mate
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18-06-2021, 20:05
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#60
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Ran Away
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: 600mb tier rollout
Quote:
Originally Posted by telfordcable
It's for my mate
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Of course it is, and here we go with the thread hijacking. You know perfectly well how cable technology works and you know that moving a modem from one property to another doesn't magically activate a connection and neither does the modem/cpe determine the provisioned speed for the property or the account holder.
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