wireless printer

clair · 24-01-2009, 20:11

i have a belkin n1 vision router and use vista. i cannot connect my wireless hp photosmart c4380 printer it says error while saving the setting to the device, cannot work out what to do next, with thanks.

24-01-2009, 21:04

are you sure the wpa/wep key you are supplying is correct for the router?

clair · 24-01-2009, 23:07

yes i have tried many times.

24-01-2009, 23:12

have you tried the

Code:

    Problem:   During software installation, you see the error message   Printer Not Found  .  
    Action:   
  Print the   Wireless Network Test Report  . This report has useful information about your wireless device and 
your network settings. It also contains recommendations on how to ﬁ  x any detected problems. You can print 
this report from the software, or you can print it from the HP All-in-One by pressing the button next to the 
wireless network indicator light on the front of the HP All-in-One. When the menu appears in the display, 
press the arrow keys to select   Run wireless network test   and press   OK  . Press   Cancel   to return to the main 
menu in the display.
    Try temporarily disabling any ﬁ  rewall, anti-spyware, or anti-virus software you may be currently running on 
your PC. 
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advice in the setup guide - what does it say?