Virgin's New PAYG Tariff - Addict
30-03-2009, 18:58
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#16
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin's New PAYG Tariff - Addict
Quote:
Originally Posted by Sirius
I see Virgins version of unlimited shows its ugly face again
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You mean the same unlimited as all other Mobile companies use - and that is also has a better FUP that others?
__________________
I work for Virgin Media but all views are my own.
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30-03-2009, 20:06
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#17
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 64
Services: Every Weekend
Posts: 16,754
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Re: Virgin's New PAYG Tariff - Addict
Quote:
Originally Posted by BenMcr
You mean the same unlimited as all other Mobile companies use - and that is also has a better FUP that others?
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Yep,
Oh come on i am only jumping on the band wagon and having a go at it because its Virgin
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30-03-2009, 22:41
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#18
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Inactive
Join Date: Mar 2009
Location: England
Services: Virgin XL TV, XL Broadband and XL Phone
Posts: 3
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Re: Virgin's New PAYG Tariff - Addict
Well... If you're a virgin media customer too, you get unlimited, free virgin to virgin calls aswell.
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30-03-2009, 23:43
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#19
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Inactive
Join Date: Feb 2008
Location: Brighton
Age: 60
Services: VIP
Posts: 3,705
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Re: Virgin's New PAYG Tariff - Addict
I'm not going to just criticize VM on this latest "unlimited" claim, as far as I can see all the other phone companies and a lot of other ISPs make this ludicrous claim.
Its down to Ofcom to put a stop to this misleading practise, I can't see why they don't put out reasonable guidelines for the companies to stick to if they want to sell a "unlimited" service.
I would imagine in most peoples minds unlimited is just that, unlimited or as much as you want, if they have a FUP or likewise then its not unlimited, they should say "up to" whether that be 50GB a month or 500GB a month why on earth can't Ofcom make this clear to them, I mean its pretty simple isn't it?
IMO this is a hangover from the days of slow speeds when the companies really could offer an unlimited service, but those days are long gone.
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31-03-2009, 10:54
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#20
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Inactive
Join Date: Jan 2007
Location: Doncaster, S. Yorks.
Age: 40
Services: TV:Sky+, BB:DRL VDSL2 40/10 with Ask4, Phone:Mobile Only
Posts: 2,320
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Re: Virgin's New PAYG Tariff - Addict
I wasn't just criticising VM (as I've always had good dealings with them) or their term of "unlimited" - because - it DOES apply to all mobile companies!
When theres a limit - be upfront about it, if VM start being upfront then I think people would have more confidence in them if they stated what the limits were.
Question to put out-there: What does the term "Unlimited" mean to you?
If you had a car warranty that said "Unlimited Mileage" would it mean "truely unlimited" or "10,000 mile per year maximum"?
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31-03-2009, 12:35
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#21
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cf.mega poster
Join Date: Mar 2005
Location: Wales
Posts: 2,509
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Re: Virgin's New PAYG Tariff - Addict
Quote:
Originally Posted by BenMcr
That has nothing to do with Mobile data and 'Unlimited'
All mobile networks use 'Unlimited' with a FUP qualifier
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sigh
of course it has to do with it
its misleading i complain just as much about any company using the word unlimited and then limiting it
and to quote my mother "just because everyone else jumps in front of the bus doesnt mean you have to"
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31-03-2009, 12:51
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#22
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cf.mega poster
Join Date: Sep 2007
Posts: 16,325
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Re: Virgin's New PAYG Tariff - Addict
Anyone notice that the term Unlimited is used freely and is acceptable on data products such as telephone calls or internet useage?
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31-03-2009, 13:50
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#23
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin's New PAYG Tariff - Addict
Quote:
Originally Posted by rogermevans
and to quote my mother "just because everyone else jumps in front of the bus doesnt mean you have to"
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In the world of telecoms/date unfortunately it probably does
If you advertise a 1Gb a month limit you are just going to get people going to someone else for 'Unlimited data' even if the FUP might be 500Mb
__________________
I work for Virgin Media but all views are my own.
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31-03-2009, 14:22
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#24
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Inactive
Join Date: Mar 2005
Posts: 76
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Re: Virgin's New PAYG Tariff - Addict
virgin mob and virgin media are totaly crap for the money u pay take o2 sim only deals £20 a month n u get 600 mins 1200 texts n unlimited bolt on like landline call's and wot do you get from virgin mob for the same price
Virgin £20 Text £ 20.00 300 2000
Virgin £20 Talk £ 20.00 450 450
and virgin media fone prices aint came down to for they talk unlimited call plans like £7.95 and Unlimited evening and weekend UK landline calls
£3.45 a month
bt prices are talk unlimited call plans £4.85 and for the Unlimited evening and weekend UK landline calls £0 and you get 0845 n 0870 numbers for free yes ppl free
so how can virgin media n virgin mobile get away with it
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31-03-2009, 15:49
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#25
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Inactive
Join Date: Feb 2008
Location: Brighton
Age: 60
Services: VIP
Posts: 3,705
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Re: Virgin's New PAYG Tariff - Addict
Quote:
Originally Posted by BenMcr
In the world of telecoms/date unfortunately it probably does
If you advertise a 1Gb a month limit you are just going to get people going to someone else for 'Unlimited data' even if the FUP might be 500Mb
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But that's the point I was trying to make earlier, the regulator should impose rules that "all" the phone companies and ISPs have to abide by.
As you say Ben no one company is going to take this on board for precisely the example you have quoted above, surely the ball is firmly in Ofcom's court at this time over the "unlimited" claim.
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02-04-2009, 15:17
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#26
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Inactive
Join Date: Jul 2005
Location: London
Services: BT Broadband,BT Anytime calls,Sky entertainment extra HD,Vodafone pay monthly
Posts: 1,512
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Re: Virgin's New PAYG Tariff - Addict
Quote:
Originally Posted by dodgem22
20p a minute flat rate! what a rip off.
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Thats just like Orange Dolphin Pay As You Go only difference is, Virgin's Voicemail is free and customer service is better whilst,Orange is up to 15p per minute to access answerphone.
Addict is a good pay as you go option but for heavy users of voice and video calling I would recommend a pay monthly tariff from 3,Vodafone or Orange.
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02-04-2009, 15:26
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#27
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cf.addict
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband
giff gaff mobile
Posts: 280
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Re: Virgin's New PAYG Tariff - Addict
i feel 20p a minute flat rate on any network is a rip off so in that case orange is a rip off to. Well done to virgin not charging for voicemail though credit to them for that.
For heavy voice users who would wish to go on contract i would recommend 02
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02-04-2009, 15:47
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#28
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Virgin's New PAYG Tariff - Addict
I have a feeling the Addict tariff is pretty much spot on for Virgins PAYG cutomer base
__________________
I work for Virgin Media but all views are my own.
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02-04-2009, 18:13
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#29
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cf.addict
Join Date: Mar 2007
Location: staffordshire
Services: virgin tv phone and broadband
giff gaff mobile
Posts: 280
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Re: Virgin's New PAYG Tariff - Addict
i take back the bit about well done to virgin for not charging for voicemail as i have just seen that on the addict tariff voicemail is charged at 20p a call.
I really dont think any network should charge to access voicemail
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02-04-2009, 19:36
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#30
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Inactive
Join Date: Jan 2009
Posts: 18
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Re: Virgin's New PAYG Tariff - Addict
Quote:
Originally Posted by dodgem22
I really dont think any network should charge to access voicemail
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why not? It costs the networks a lot of money to operate voicemail. T-Mobile charge virgin for every customer to access voicemail - by sharing this cost with customers virgin are able to offer better deals to customers.
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