Virgin launch new WiFi pods and Hub WiFi improvements
13-01-2021, 09:44
|
#1
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Virgin launch new WiFi pods and Hub WiFi improvements
Virgin are in the process of launching improved WiFi Pods to help customers with coverage along with a further update to the Hub WiFi management
https://www.virginmedia.com/corporat...gent-wifi-plus
Quote:
Virgin Media has today announced a new game-changing WiFi service that will give millions of customers the UK’s fastest widely available broadband speeds in more areas of their home.
Intelligent WiFi Plus from Virgin Media combines a suite of new, automatically deployed features on its Hub 3 and Hub 4 routers with brand new Intelligent WiFi Pods that help to extend WiFi reach and speeds throughout the home.
|
These are Plume pods that integrate with the Hub in router mode. You'll just need to plug them in
https://www.virginmedia.com/help/set...lligentwifipod
__________________
I work for Virgin Media but all views are my own.
|
|
|
13-01-2021, 10:06
|
#2
|
laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,099
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
Is this a chargeable extra, Ben?
(irrelevant to me at the moment, as I use Google Mesh for wifi in our home).
__________________
There is always light.
If only we’re brave enough to see it.
If only we’re brave enough to be it.
If my post is in bold and this colour, it's a Moderator Request.
|
|
|
13-01-2021, 10:19
|
#3
|
Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
That's in the press release
Quote:
Intelligent WiFi Plus is available now at no extra cost for Ultimate Oomph and Gig1 customers with other Virgin Media customers able to upgrade to the new service for just £5 per month. Customers will be able to request the new service by calling customer care and most Hub 3 customers can order via the Connect App.
|
__________________
I work for Virgin Media but all views are my own.
|
|
|
13-01-2021, 10:45
|
#4
|
cf.mega poster
Join Date: Oct 2009
Posts: 2,065
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
It’s important to understand that the Hub 3.0 or Hub4 has to be in Router Mode with a single SSID covering both WiFi bands and Channel Optimisation enabled.
The single SSID from the Hub also broadcasts from each WiFi Pod.
|
|
|
13-01-2021, 11:37
|
#5
|
cf.mega poster
Join Date: Jul 2008
Location: Coventry
Services: Vodafone/City Fibre Gigafast 900
Posts: 1,781
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
No use to me unless it has an ethernet port to connect to by cable network.
__________________
Join Date: Jul 2008
Location: Coventry
Services: FACTCO/CityFibre 1GB FTTP; Asus GT-AX11000 +3 iMesh nodes; Humax 2Tb TV boxes x2; Synology DS920+ used as Plex server
|
|
|
13-01-2021, 13:48
|
#6
|
cf.addict
Join Date: Aug 2016
Services: VM broadband, Stream, phone. Sky Q
Posts: 432
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
Quote:
Originally Posted by RobboEdin
It’s important to understand that the Hub 3.0 or Hub4 has to be in Router Mode with a single SSID covering both WiFi bands and Channel Optimisation enabled.
The single SSID from the Hub also broadcasts from each WiFi Pod.
|
Does the part of intelligent WiFi that doesn't require the plume pods also need both WiFi bands to be using a single SSID? I was told by the technician who installed my hub 3 a few years back to relabel them due to some issue at the time.
|
|
|
13-01-2021, 14:10
|
#7
|
cf.mega poster
Join Date: Oct 2009
Posts: 2,065
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
Quote:
Originally Posted by Inactive Digital
Does the part of intelligent WiFi that doesn't require the plume pods also need both WiFi bands to be using a single SSID? I was told by the technician who installed my hub 3 a few years back to relabel them due to some issue at the time.
|
Without the WiFi Pods, you can enable the Channel Optimisation with separate SSIDs for the WiFi bands.
|
|
|
13-01-2021, 14:25
|
#8
|
laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 67
Services: Premiere Collection
Posts: 42,099
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
Quote:
Originally Posted by BenMcr
That's in the press release
|
Thanks - I had clicked on the bottom link.
Doh!
__________________
There is always light.
If only we’re brave enough to see it.
If only we’re brave enough to be it.
If my post is in bold and this colour, it's a Moderator Request.
|
|
|
13-01-2021, 15:21
|
#9
|
cf.addict
Join Date: Aug 2016
Services: VM broadband, Stream, phone. Sky Q
Posts: 432
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
Quote:
Originally Posted by RobboEdin
Without the WiFi Pods, you can enable the Channel Optimisation with separate SSIDs for the WiFi bands.
|
Thanks
|
|
|
13-01-2021, 22:50
|
#10
|
Cable Guru
Join Date: Jun 2004
Location: Scotland
Age: 41
Services: Virgin Media Gig1 RFOG, TV360, Stream, GoFibre 1Gb
Posts: 1,049
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
Quote:
Originally Posted by roughbeast
No use to me unless it has an ethernet port to connect to by cable network.
|
Both the Plume pods have ethernet I believe, the basic pod has a single GigE and the power pod has dual GigE.
__________________
Access Network Innovation @ Liberty Global/Virgin Media
All comments are my own opinion and not a direct expression of LG/VM.
|
|
|
14-01-2021, 01:25
|
#11
|
Just a Geek
Join Date: Jul 2015
Posts: 3,601
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
CNET run some tests on Plume Pods and they were not that enamored. Will stick with my TP Link Mesh system
|
|
|
14-01-2021, 08:17
|
#12
|
cf.geek
Join Date: Oct 2011
Location: Nottingham
Age: 67
Services: Gig1,Ultimate Volt,Virgin 360x2,
O2 mobile
Posts: 746
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
When does it go live as when I try to order it says they are not ready yet?
__________________
I used to be indecisive but now I'm not so sure.
|
|
|
14-01-2021, 19:16
|
#13
|
cf.member
Join Date: May 2010
Location: RG12 - Bracknell
Services: BT Infinity 2 80/20
Sipgate VOIP
Posts: 92
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
I tried to order them and customer service put me through to faults and faults said it was an area issue causing Wi-Fi blackspots when I called him out that being rubbish he said I need to talk to customer services again so I hung up... waste of time waiting on hold for over an hour...
|
|
|
14-01-2021, 19:26
|
#14
|
cf.addict
Join Date: Jun 2003
Posts: 230
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
Quote:
Originally Posted by Jaymoss
CNET run some tests on Plume Pods and they were not that enamored. Will stick with my TP Link Mesh system
|
Interesting. Was wondering if they would replace my Orbi mesh in future but I’ll stick with it as get good performance. Another issue with them (which is why I moved from Google WiFi too) is you can’t manually select channels given their automatic nature. I found with Gwifi it kept selecting the same channel as my Sonos network and causing that to drop out.
Missing out on something for free being on the Oomph package though sadly lol:-(
|
|
|
14-01-2021, 22:56
|
#15
|
cf.member
Join Date: Feb 2004
Posts: 19
|
Re: Virgin launch new WiFi pods and Hub WiFi improvements
Customers will be able to request the new service by calling customer care and most Hub 3 customers can order via the Connect App.
i cant see this on the app? any ideas
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 03:27.
|