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Sky+ Boxes have the wrong time.
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Old 01-11-2021, 17:44   #1
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Sky+ Boxes have the wrong time.

So we noticed yesterday that one of our boxes had the right time, the others had not switched from summer time.
Having searched all through the settings (and engineering settings) I could not find anything to actually set the time.

So we left them overnight again, to see if it fixed itself.
It didnt, so we went to plan B (Google !) and found this.

https://metro.co.uk/2021/11/01/sky-b...nged-15521143/

It seems Sky have made a blunder (aka "Technical issue") and we are stuck with this for the next few days.
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Old 01-11-2021, 18:12   #2
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Re: Sky+ Boxes have the wrong time.

I didn't think these boxes still received software updates, but I'm guessing that was the cause.
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Old 01-11-2021, 18:54   #3
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Re: Sky+ Boxes have the wrong time.

Quote:
Originally Posted by Paul View Post
So we noticed yesterday that one of our boxes had the right time, the others had not switched from summer time.
Having searched all through the settings (and engineering settings) I could not find anything to actually set the time.

So we left them overnight again, to see if it fixed itself.
It didnt, so we went to plan B (Google !) and found this.

https://metro.co.uk/2021/11/01/sky-b...nged-15521143/

It seems Sky have made a blunder (aka "Technical issue") and we are stuck with this for the next few days.
Quote:
Originally Posted by Inactive Digital View Post
I didn't think these boxes still received software updates, but I'm guessing that was the cause.
Hope to be fix by Thursday

https://rxtvinfo.com/2021/sky-clock-...ed-within-days
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Old 01-11-2021, 20:12   #4
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Re: Sky+ Boxes have the wrong time.

Quote:
Originally Posted by Media Boy View Post
Hope to be fix by Thursday
I "hope" to win the lottery on Wednesday ....

Fortunately, the article is slightly more reassuring ;

Quote:
Sky has promised a fix will be delivered to all affected Sky+ receivers via an over-the-air software patch.
This is currently due to be delivered by Thursday 4th November 2021.
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Old 01-11-2021, 20:22   #5
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Re: Sky+ Boxes have the wrong time.

I wonder if it affected Digiboxes. I never noticed earlier.

After all this time you'd think the box wouldn't have changed in any way software-wise to haved a software problem rear its head now.

If the clock had been delivered by satellite signal and someone at Sky HQ had switched it off, not realising it was still used, I'd be more inclined to believe that.
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Old 02-11-2021, 13:22   #6
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Re: Sky+ Boxes have the wrong time.

Quote:
Originally Posted by Paul View Post
I "hope" to win the lottery on Wednesday ....

Fortunately, the article is slightly more reassuring ;
I have been told you will win lotto - but not until the 6th of June in 2066.

---------- Post added at 12:22 ---------- Previous post was at 11:11 ----------

Quote:
Originally Posted by Paul View Post
So we noticed yesterday that one of our boxes had the right time, the others had not switched from summer time.
Having searched all through the settings (and engineering settings) I could not find anything to actually set the time.

So we left them overnight again, to see if it fixed itself.
It didnt, so we went to plan B (Google !) and found this.

https://metro.co.uk/2021/11/01/sky-b...nged-15521143/

It seems Sky have made a blunder (aka "Technical issue") and we are stuck with this for the next few days.
It been fixed at Sky HQ - But if viewers want GMT time before Thursday you will need to reboot your box.
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Old 02-11-2021, 22:56   #7
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Re: Sky+ Boxes have the wrong time.

Quote:
Originally Posted by Media Boy View Post
It been fixed at Sky HQ - But if viewers want GMT time before Thursday you will need to reboot your box.
Nope.

Rebooted both affected boxes, both are still wrong.
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Old 03-11-2021, 13:44   #8
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Re: Sky+ Boxes have the wrong time.

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Originally Posted by Paul View Post
Nope.

Rebooted both affected boxes, both are still wrong.
Info I give yesterday was posted on DS Forum.

Sky+ boxes are updated every Thursday (Source: DS Forum)
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Old 03-11-2021, 15:18   #9
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Re: Sky+ Boxes have the wrong time.

Quote:
Originally Posted by Media Boy View Post
Info I give yesterday was posted on DS Forum.

Sky+ boxes are updated every Thursday (Source: DS Forum)
Could you clarify something MB please? Are you saying Sky+ boxes (still) get firmware updates every week? Or that, Thursday is simply the designated day for firmware updates? Or that it's EPG-type data that gets updated on Thursdays (obv topped up dynamically)?
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Old 03-11-2021, 15:25   #10
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Re: Sky+ Boxes have the wrong time.

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Originally Posted by cheekyangus View Post
Could you clarify something MB please? Are you saying Sky+ boxes (still) get firmware updates every week? Or that, Thursday is simply the designated day for firmware updates? Or that it's EPG-type data that gets updated on Thursdays (obv topped up dynamically)?
Well rscott did post the following on DS Forum yesterday.

Quote:
Originally Posted by rscott on DS Forum View Post
The DR stream has been updated, so a forced update will fix this now. Otherwise, it'll automatically update early Thursday morning.
https://forums.digitalspy.com/discus...-november-2021 (See post 14)
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Old 03-11-2021, 18:30   #11
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Re: Sky+ Boxes have the wrong time.

Quote:
Originally Posted by Media Boy View Post
Well rscott did post the following on DS Forum yesterday.



https://forums.digitalspy.com/discus...-november-2021 (See post 14)
Ta. The Radiomike post below it confirms it being a software update.
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Old 03-11-2021, 19:11   #12
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Re: Sky+ Boxes have the wrong time.

One of my two affected boxes updated today, the other is still wrong.
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