Supported NIC's - Page 3

nms247 · 30-07-2007, 14:22

Quote:

Originally Posted by Richy99

I have heard of issues with these nics, the latest drivers (on windows) seems to fix the issue

Since yesterday, I've stopped using the onboard NIC and I'm having exactly the same issue. Last night I phoned VM support again and they said it was a fault their end, that would be fixed soon. As I work in IT I can understand how problems arise that may take awhile to fix, but the connection issues with the CM have been happening from day one. I can also now say that it can't be a problem my end as I've now tried 4 different NICs which all exhibit the same problem.

Richy99. I have 3 computers using these nic's and have never had a problem, there again I'm not using windows but Linux with open source drivers which until getting Virgin I've had no problems with. The cards I've tried so far are.

1. Marvell Yukon (Gets DHCP but can't keep a connection)
2. 3com 905B (Doesnt get DHCP, whatever cable I use)
3. Realtek 8139c and 8139D (Same as the 3com)
4. Intel 10/100/1000 (we use these at work as their compatible with mostly everything)

Cheers for the advice about windows though.

30-07-2007, 14:33

I told you your downstream power level was to low

nms247 · 30-07-2007, 20:17

Indeed you did, however they still havent done anything to remedy it

Druchii · 30-07-2007, 21:47

What level of service are you on? 20Mb, 4Mb or 2Mb? I've heard problems with webstars and 20Mb, so that may be an issue.

nms247 · 30-07-2007, 21:56

2M

nms247 · 01-08-2007, 04:56

So far I've been with VM for 12 days and out of that I've had 2 days when it's worked well. I hope this isn't a sign of things to come. I really do hope it gets better as I dropped BT for this.

nms247 · 10-08-2007, 09:44

**UPDATE**

As of 10/08/07 all is fine. Had a tech out today who did some testing and it turned out to be of all things a bad cable supplied by VM.

The Tech said that the cable they send out with self installs is the cheapest cable they can get. On replacing it with a piece on non self install cable the modem sprang to life.

7@m3 G33k · 10-08-2007, 11:59

Quote:

Originally Posted by nms247

**UPDATE**

As of 10/08/07 all is fine. Had a tech out today who did some testing and it turned out to be of all things a bad cable supplied by VM.

The Tech said that the cable they send out with self installs is the cheapest cable they can get. On replacing it with a piece on non self install cable the modem sprang to life.

That's good news - and yes, VM customer service is pretty atrocious! The upside as far as I can see is that the cable BB service is generally very reliable and now you've got yours sorted yours should be too...