4g 5g mobile phone

Itshim · 14-04-2023, 17:49

Have poor signal on 5g in house 4g is fine which matches what O2 says for my area. However my phone seems to use 5g when ever it finds a signal , it's an oppo a74 , system is color (android) any thoughts on how to stop it

joglynne · 14-04-2023, 18:04

I have a Realme mobile (origionally produced by Oppo). In my Sim Info & settings I can choose my "Preferred network type" I have mine set to Auto but could choose to restrict use to 4G. Maybe this could be an option on your phone?

SnoopZ · 14-04-2023, 18:37

Seeing you're at home does your phone or O2 not support WiFi calling over your home network?

---------- Post added at 18:37 ---------- Previous post was at 18:30 ----------

Turn WiFi calling on
https://support.oppo.com/eg-en/answer/?aid=2026441

Itshim · 14-04-2023, 18:40

Quote:

Originally Posted by joglynne

I have a Realme mobile (origionally produced by Oppo). In my Sim Info & settings I can choose my "Preferred network type" I have mine set to Auto but could choose to restrict use to 4G. Maybe this could be an option on your phone?

Thanks , mobile network , open SIM card preferred network type ,3 auto settings ,5g to 2g ,
4g to 2g or 3g/2g will give it a go thanks again.

SnoopZ · 14-04-2023, 18:43

Quote:

Originally Posted by Itshim

Thanks , mobile network , open SIM card preferred network type ,3 auto settings ,5g to 2g ,
4g to 2g or 3g/2g will give it a go thanks again.

Please try my WiFi calling option first.

Itshim · 14-04-2023, 18:57

Quote:

Originally Posted by SnoopZ

Please try my WiFi calling option first.

Just looked no option , open SIM card ,
have SIM name ,
SIM number ,
data roaming ( is that it different name ?)
Preferred network type, were I set it to 4g/3g/2g
access point ,
names operator that's it

Jaymoss · 14-04-2023, 18:58

sometimes my phone shows 5G when it is really 4G

When you say the signal is poor is it actually stopping you doing anything? have you run a speedtest?

SnoopZ · 14-04-2023, 19:02

Quote:

Originally Posted by Itshim

Just looked no option , open SIM card ,
have SIM name ,
SIM number ,
data roaming ( is that it different name ?)
Preferred network type, were I set it to 4g/3g/2g
access point ,
names operator that's it

According to that link if you have followed it exactly you may need to perform the simple update on your phone, it may also mean your version of phone may not support it.

What if the Wi-Fi Calling feature won't turn on
Perform the following methods if you can't enable the Wi-Fi Calling feature of your OPPO A74 5G.

Update the phone software
Go to [Settings] > [Software updates] / [System updates] or [Settings] > [About phone] / [About device] and update your phone to the latest software version.

Go to your OPPO A74 5G's [Settings].

Tap on the [Mobile Network] / [Dual SIM & Cellular] / [Dual SIM & Mobile Network] / [SIM Card & Mobile Data].

Select the SIM card you want to modify.

Tap on [Wi-Fi Calling].

joglynne · 14-04-2023, 19:11

Quote:

Originally Posted by SnoopZ

Please try my WiFi calling option first.

Maybe Itshim can't access wifi calling due to his sim card provider not supporting it.

I have a duel sim phone and my main sim is 1penny mobile (EE) which supports wifi calling but my second sim is from giffgaff (O2) and Wi-Fi calling and voLTE (AKA 4G voice calls) are not supported.

SnoopZ · 14-04-2023, 19:26

Quote:

Originally Posted by joglynne

Maybe Itshim can't access wifi calling due to his sim card provider not supporting it.

I have a duel sim phone and my main sim is 1penny mobile (EE) which supports wifi calling but my second sim is from giffgaff (O2) and Wi-Fi calling and voLTE (AKA 4G voice calls) are not supported.

Yes that is what I was thinking too, bummer if that's the case.

Jaymoss · 14-04-2023, 19:53

Confused why is there talk of WiFi calling? I do not see any mention of issue with voice calls unless I am missing something

SnoopZ · 14-04-2023, 20:01

Quote:

Originally Posted by Jaymoss

Confused why is there talk of WiFi calling? I do not see any mention of issue with voice calls unless I am missing something

I was assuming poor 5g meant bad voice calls too and WiFi calling would solve this.

But now I'm confused why is the OP relying on 5G in the home on his mobile when he should be connected to his home WiFi network?

Jaymoss · 14-04-2023, 20:02

Why would poor 5G have any effect on voice calls?

SnoopZ · 14-04-2023, 20:12

Quote:

Originally Posted by Jaymoss

Why would poor 5G have any effect on voice calls?

I just got confused because I have poor 4g and weak voice call signal here which are both fixed with WiFi calling and home WiFi.

Just read back op never mentioned he had bad voice calls.... I need sleep.

Maybe op has never connected his mobile to his home network for some strange reason?

Itshim · 16-04-2023, 13:58

Quote:

Originally Posted by Jaymoss

Why would poor 5G have any effect on voice calls?

O2 site says that 5g is poor within my house. Callers say that they can't hear me, I can hear them clearly. Says 4 g is excellent with in the house hence the question . The software is the latest version ( automatically upgrades) . Guess Tesco does not support WiFi . As to your question I have no idea , just seeing 4g is better in the house.

---------- Post added at 13:58 ---------- Previous post was at 13:56 ----------

Quote:

Originally Posted by SnoopZ

I just got confused because I have poor 4g and weak voice call signal here which are both fixed with WiFi calling and home WiFi.

Just read back op never mentioned he had bad voice calls.... I need sleep.

Maybe op has never connected his mobile to his home network for some strange reason?

If used for any web browsering yes it connects to virgin no problems