Virgin Media V6 - Powered by TiVo(new STB)
05-11-2016, 13:11
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#976
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cf.addict
Join Date: Apr 2008
Services: Virgin Media Ultimate Package with M600 Broadband , 360 Box owner , Volt Mobile, + Virgin Home Phon
Posts: 323
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Re: Virgin Media V6 - Powered by TiVo(new STB)
i got a engineer coming Tuesday to replace my tivo box with the V6 box more to follow
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05-11-2016, 13:19
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#977
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,417
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by Rob King
i got a engineer coming Tuesday to replace my tivo box with the V6 box more to follow
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So was your box faulty/ and they said they would offer you a V6 instead or did you phone up? and ask them about getting a V6 box and they said yes you can have one Rob.
__________________
“The only lesson you can learn from history is that it repeats itself”
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05-11-2016, 13:39
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#978
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,627
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by Rob King
i got a engineer coming Tuesday to replace my tivo box with the V6 box more to follow
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I am thinking of doing the same. How much extra are you being charged? Is it a 1 or 2TB?
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05-11-2016, 13:55
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#979
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Inactive
Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
Posts: 4,729
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by Captain_Smith
Apologies if this has already been addressed - I did a search but couldn't find a clear answer. I've read on this forum that the new box has a bluetooth remote. Does anyone yet know whether, despite this, it will respond to infrared commands?
I have a Harmony remote that controls all my equipment and if the V6 won't play nicely with it, it would be a show stopper for me.
Cheers,
Cliff
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I asked this a few months ago as I have a Harmony Touch, which is IR only, and Spiderplant replied that it would
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05-11-2016, 14:07
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#980
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cf.member
Join Date: Apr 2012
Posts: 10
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by passingbat
I asked this a few months ago as I have a Harmony Touch, which is IR only, and Spiderplant replied that it would
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Thanks. Let's hope he's right. I guess we won't really know until these boxes start rolling out more widely.
Cliff
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05-11-2016, 14:19
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#981
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Inactive
Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
Posts: 4,729
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by Captain_Smith
Thanks. Let's hope he's right. I guess we won't really know until these boxes start rolling out more widely.
Cliff
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Apparently, the old Tivo remote will work the V6. I believe Roku boxes will handle both signals.
The only box that I have that won't is the Amazon Fire TV, but that is easily fixed by adding a 'Flirc' which plugs into the USB port. Logitech have a Flirc/AFTV profile
https://www.amazon.co.uk/FLIRC-Dongl...keywords=flirc
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05-11-2016, 16:09
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#982
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cf.member
Join Date: Apr 2012
Posts: 10
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Sounds promising then.
Thanks,
Cliff
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05-11-2016, 17:12
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#983
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cf.mega poster
Join Date: Jan 2008
Posts: 10,184
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Re: Virgin Media V6 - Powered by TiVo(new STB)
I've asked for a new box as part of a retention package. The sticking point is that they say that they would like to accommodate me, but they are only available in certain parts of the country.
Apparently, new installations are currently limited to the North East & Scotland at the moment.
Has anyone here had a box installed outside these two areas? I'm trying to find out if I'm being lied to or not.
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05-11-2016, 17:22
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#984
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,417
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Who says they would lie to you? as their aims are to help the customer and to sell them something.
__________________
“The only lesson you can learn from history is that it repeats itself”
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05-11-2016, 17:33
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#985
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by denphone
Who says they would lie to you? as their aims are to help the customer and to sell them something.
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Retentions will do anything to save a customer
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05-11-2016, 17:49
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#986
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Still alive and fighting
Join Date: Jun 2007
Location: In the land of beyond and beyond.
Services: XL BB, 3 360 boxes , XL TV.
Posts: 56,417
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by jb66
Retentions will do anything to save a customer
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Indeed as every time our contract is nearly up we phone retentions and we generally get a decent contract renewal deal.
__________________
“The only lesson you can learn from history is that it repeats itself”
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05-11-2016, 17:53
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#987
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cf.mega poster
Join Date: Mar 2010
Posts: 12,313
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Is it correct the new box doesn't have an installed modem and relies on your box being connected to the router ?
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05-11-2016, 17:54
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#988
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Guest
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by RichardCoulter
I've asked for a new box as part of a retention package. The sticking point is that they say that they would like to accommodate me, but they are only available in certain parts of the country.
Apparently, new installations are currently limited to the North East & Scotland at the moment.
Has anyone here had a box installed outside these two areas? I'm trying to find out if I'm being lied to or not.
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As soon as your account details come up, a pop up appears saying 'its Richard, make sure we lie to him'
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05-11-2016, 18:18
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#989
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cf.mega poster
Join Date: Jan 2008
Posts: 10,184
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by jb66
Retentions will do anything to save a customer
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Exactly.
Quote:
Originally Posted by Mr Banana
As soon as your account details come up, a pop up appears saying 'its Richard, make sure we lie to him'
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I hope that you're not seriously suggesting that no VM customer has ever been lied to by staff.
I'd be grateful if anybody could contact me who has had a V6 box installed outside the two aforementioned areas.
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05-11-2016, 18:45
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#990
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Guest
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Re: Virgin Media V6 - Powered by TiVo(new STB)
Quote:
Originally Posted by RichardCoulter
Exactly.
I hope that you're not seriously suggesting that no VM customer has ever been lied to by staff.
I'd be grateful if anybody could contact me who has had a V6 box installed outside the two aforementioned areas.
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No not at all, I know some VM customers have been lied to but I wonder if they make an extra effort for you Richard.
Last edited by Mr Banana; 05-11-2016 at 18:50.
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