Consumer 4G launching October 2016
07-11-2016, 13:47
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#76
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Inactive
Join Date: Dec 2009
Location: Crawley
Posts: 14,025
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Re: Consumer 4G launching October 2016
Shame that all current 3G customers don't transfer over to 4G.
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07-11-2016, 14:00
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#77
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Consumer 4G launching October 2016
All new Pay Monthly customers or existing customers taking out a new Pay Monthly phone deal will be 4G only.
All other existing Pay Monthly customers have options of getting 4G.
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07-11-2016, 16:17
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#78
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Inactive
Join Date: Feb 2007
Location: Hounslow
Age: 79
Services: Virgin Media 200mb Superhub 2, Two Tivo V6 1tb, one "Old" Tivo 1tb, home phone, Humax Freesat PVR.
Posts: 625
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Re: Consumer 4G launching October 2016
Called in to our local Virgin store in Hounslow today and opted for the £9 4G tarrrif and they gave me the new sim there and then. I was the first customer sign up for 4G.
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07-11-2016, 22:23
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#79
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Inactive
Join Date: Jun 2003
Location: Stevenage, Herts
Age: 43
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SupreFibre 70
Posts: 519
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Re: Consumer 4G launching October 2016
Was originally on 3G and signed into the Virgin website. Got a 4G sim card coming in the post in the next few days. Was paying £13 per month and now opted to pay just a couple of quid more. Looking forward to experiencing 4G on Virgin.
The wife is on EE 4G so it'll be interesting to compare the two as we both use an iPhone.
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08-11-2016, 03:39
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#80
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Consumer 4G launching October 2016
I managed to fill a dorm in at work so I can get 4G. Will take a while for sim to arrive
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08-11-2016, 08:28
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#81
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Consumer 4G launching October 2016
Just noticed 08 numbers are no longer inclusive
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08-11-2016, 10:47
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#82
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Inactive
Join Date: Feb 2007
Location: Hounslow
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Re: Consumer 4G launching October 2016
Quote:
Originally Posted by jb66
Just noticed 08 numbers are no longer inclusive
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I think 080 numbers are included.
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08-11-2016, 10:53
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#83
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Consumer 4G launching October 2016
Quote:
Originally Posted by fixerman
I think 080 numbers are included.
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Yeah 080 is free on all networks
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08-11-2016, 13:40
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#84
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cf.geek
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Re: Consumer 4G launching October 2016
Quote:
Originally Posted by thenry
Shame that all current 3G customers don't transfer over to 4G.
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my thoughts exactly, im out of contract soon might give them a call and see what they can do, of hold on to see if they offer a migration type offer
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08-11-2016, 13:53
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#85
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Consumer 4G launching October 2016
As I said above, all 3G Pay Monthly customer can move to 4G.
It's not going to be automatic as the tariffs are different and you physically neeed a new SIM.
__________________
I work for Virgin Media but all views are my own.
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08-11-2016, 14:05
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#86
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cf.mega poster
Join Date: Aug 2009
Posts: 5,386
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Re: Consumer 4G launching October 2016
Quote:
Originally Posted by BenMcr
As I said above, all 3G Pay Monthly customer can move to 4G.
It's not going to be automatic as the tariffs are different and you physically neeed a new SIM.
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Even non freestyle contracts?
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08-11-2016, 14:29
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#87
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Consumer 4G launching October 2016
For non-freestyle contracts the rules are that you can move to a tariff that was available for your handset at the time you took the contract out.
To move to a newer 3G tariff or now a 4G tariff, the option available is that once you're out of a minimum term you can renew to a new deal and get the new tariff.
If you're under a minimum term for a non-Freestyle contract you have to pay the remainder.
__________________
I work for Virgin Media but all views are my own.
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08-11-2016, 17:35
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#88
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Guest
Location: newcastle upon tyne
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Re: Consumer 4G launching October 2016
Quote:
Originally Posted by BenMcr
For non-freestyle contracts the rules are that you can move to a tariff that was available for your handset at the time you took the contract out.
To move to a newer 3G tariff or now a 4G tariff, the option available is that once you're out of a minimum term you can renew to a new deal and get the new tariff.
If you're under a minimum term for a non-Freestyle contract you have to pay the remainder.
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So is that why when i log into my Virgin mobile account and i see
Get 4G on your phone with a simple tariff change. It’s as easy as pie
and i click on the big red button next to it that says "check out 4g tariffs"
i get directed to the old 3g tariffs with no option to get 4g or even see the 4g tariffs ,am i missing something or is Virgin mobile broke again
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08-11-2016, 18:33
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#89
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cf.addict
Join Date: Jun 2003
Posts: 230
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Re: Consumer 4G launching October 2016
Sim only deals very tempting as currently on EE - cheaper and 30 day contract.
However no tethering is annoying and EE provides up to 60 meg 4G and Europe data allowance.
Need to have a think about it!
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08-11-2016, 18:36
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#90
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R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
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Re: Consumer 4G launching October 2016
Quote:
Originally Posted by martyh
So is that why when i log into my Virgin mobile account and i see
Get 4G on your phone with a simple tariff change. It’s as easy as pie
and i click on the big red button next to it that says "check out 4g tariffs"
i get directed to the old 3g tariffs with no option to get 4g or even see the 4g tariffs ,am i missing something or is Virgin mobile broke again
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I had to phone them up as the site was so full of 'oops something went wrong
' errors when I tried to use it.
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