20-10-2021, 10:13
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#31
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cf.member
Join Date: Oct 2021
Posts: 9
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Re: Hub 5 at no extra cost
Well the thread came back, so it looks like it was just hidden.
But of course, the VirginMedia MOD Team totally ignore any atempt to reach out to them short of sending a PM. But I can't send them a PM because the last time I did I was threatened with sanctions, despite another MOD asking me to do so.
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20-10-2021, 10:18
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#32
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cf.geek
Join Date: Jul 2010
Location: Newcastle
Posts: 785
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Re: Hub 5 at no extra cost
I wonder if the 2.5 port will be the modem mode WAN port, or if they're going to be awkward and limit that to a 1gig port
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20-10-2021, 10:18
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#33
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,345
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Re: Hub 5 at no extra cost
Any news on the manufacturer and chipset?
__________________
PSN: Snoopzster
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20-10-2021, 10:40
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#35
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by SnoopZ
Any news on the manufacturer and chipset?
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Quote:
Originally Posted by gordon861
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Isp review have page for it too
https://www.ispreview.co.uk/index.ph...nd-router.html
Quote:
Additional Hub 5 Specs
Broadband – DOCSIS3.1/3.0 Broadcom 3390S
WiFi:
5 x Antennae
4 x 4 MiMo 5Ghz Broadcom 6715
3 x 3 MiMo 2.4Ghz Broadcom 6710
WiFi 6
Ethernet:
1 x 2.5Gbps Broadcom 54991EL
3 x 1Gbps Broadcom 3390S
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__________________
I work for Virgin Media but all views are my own.
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20-10-2021, 10:48
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#36
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cf.member
Join Date: Oct 2021
Posts: 9
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Re: Hub 5 at no extra cost
Looking at that picture, what's the chances the Modem Mode is via port 1 rather than 4.
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20-10-2021, 11:08
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#37
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 75
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,720
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by gordon861
Looking at that picture, what's the chances the Modem Mode is via port 1 rather than 4.
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I'll be interested in hearing how you get on with the Hub 5.
__________________
"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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20-10-2021, 11:15
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#38
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cf.member
Join Date: Oct 2021
Posts: 9
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Re: Hub 5 at no extra cost
It would be nice if it can replace my 10 year old ASUS Router.
I expect to be doing a lot of screen shots and photos of the manual on Monday if it arrives.
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20-10-2021, 11:39
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#39
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cf.mega poster
Join Date: Jul 2008
Location: Coventry
Services: Vodafone/City Fibre Gigafast 900
Posts: 1,781
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by SnoopZ
I wish they would define eligible customers but I thought I read being offered to older hub 3 customers first and I was on the original trial but only on 200mbit.
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If HUB 5 is part of the push to 'future-proof' then why dish it out to people on lower tiers with older hubs that are doing their job atm?
Surely eligible customers are those on 1.2Gb who might benefit from the 2.5Gb port.
__________________
Join Date: Jul 2008
Location: Coventry
Services: FACTCO/CityFibre 1GB FTTP; Asus GT-AX11000 +3 iMesh nodes; Humax 2Tb TV boxes x2; Synology DS920+ used as Plex server
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20-10-2021, 11:47
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#40
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by roughbeast
If HUB 5 is part of the push to 'future-proof' then why dish it out to people on lower tiers with older hubs that are doing their job atm?
Surely eligible customers are those on 1.2Gb who might benefit from the 2.5Gb port.
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Any controlled pilot of hardware needs to be done for a range of customers, not just the 'top tier' people.
That means that you get a good idea of how different usage performs for both the customer experience and also on the systems in Virgin Media.
__________________
I work for Virgin Media but all views are my own.
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20-10-2021, 12:29
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#41
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cf.mega poster
Join Date: Jul 2004
Location: At the Leaving door
Posts: 4,050
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by BenMcr
Any controlled pilot of hardware needs to be done for a range of customers, not just the 'top tier' people.
That means that you get a good idea of how different usage performs for both the customer experience and also on the systems in Virgin Media.
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Does this mean I might get a free one for my basic 100M and Tivo?
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20-10-2021, 14:03
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#42
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cf.mega poster
Join Date: Jul 2008
Location: Coventry
Services: Vodafone/City Fibre Gigafast 900
Posts: 1,781
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by gordon861
It would be nice if it can replace my 10 year old ASUS Router.
I expect to be doing a lot of screen shots and photos of the manual on Monday if it arrives.
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It depends what you use your ASUS (ahem) for. If you use it as a VPN server, for example, I doubt if VM would provide a router that will do anything much more than basic routing, port forwarding, firewalling and WiFi.
__________________
Join Date: Jul 2008
Location: Coventry
Services: FACTCO/CityFibre 1GB FTTP; Asus GT-AX11000 +3 iMesh nodes; Humax 2Tb TV boxes x2; Synology DS920+ used as Plex server
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20-10-2021, 22:14
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#43
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cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
Age: 40
Services: Freeview, Sky+, 100 Mb/s VM BB, mega i7 PC, iPhone 13, Macbook Air
Posts: 7,372
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by BenMcr
Everyone will need a Hub 3 or later in order to complete the decommission of the cable analogue phone network.
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I see the reason for this but can't think it's a good idea.
It may well be true these days that most people have mobiles and the coverage is good where they live, and that they are on a deal which means that calling VM from the mobile to report a fault is both possible and not crippling with their tariff (e.g. they aren't still on PAYG).
But when the old cable phone network is removed, or turned off as they're not gonna remove the cables in houses, making and receiving phone calls will be dependent on VOIP which means that if the internet is down then this won't work either. And you're not gonna call faults to have a chat so will only be able to do it at this time
And sure this is a minority case but it'd need installing in principle a broadband connection in people's houses who have say for example VM phone (with maybe TV as well) but no BB if they have no computers or smartphones/ipads and surely in the short term this is also going to be expense for VM with all the engineer visits to install the termination point for a hub purely to use VOIP as well as the replacement handsets they'll need if existing ones can't be terminated (or used via an adapter) with a normal phone socket.
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21-10-2021, 00:38
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#44
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Hub 5 at no extra cost
That's all already happening as some areas are already moving to Hub only based lines.
Customers who don't have Virgin Fibre still get a Hub 3 (or possibly a 4) but without any active broadband service, only the phone sockets are active.
Anyone who needs an engineer visit will get one
https://www.virginmedia.com/help/hom...one/switchover
__________________
I work for Virgin Media but all views are my own.
Last edited by BenMcr; 21-10-2021 at 00:42.
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21-10-2021, 07:38
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#45
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cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
Age: 40
Services: Freeview, Sky+, 100 Mb/s VM BB, mega i7 PC, iPhone 13, Macbook Air
Posts: 7,372
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Re: Hub 5 at no extra cost
Quote:
Originally Posted by BenMcr
That's all already happening as some areas are already moving to Hub only based lines.
Customers who don't have Virgin Fibre still get a Hub 3 (or possibly a 4) but without any active broadband service, only the phone sockets are active.
Anyone who needs an engineer visit will get one
https://www.virginmedia.com/help/hom...one/switchover
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Yes, but the dependence on a working internet connection to use the landline phone is a big flaw (admittedly, I think Openreach are planning something similar) when the internet connection is down. It means you'd have to use a mobile.
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