Smart Meter, Yae or Nae?

[SnoopZ]

Originally Posted by downquark1

Got it installed last week, the numbers are being fed to octopus but the HID is still not showing anything so I turned it off.

You could try moving it closer to the meters.

You can also check your data is getting sent properly via https://www.octopriceuk.app/tracker you will need to add your post code and customer API key. You can then check your data from the hamburger menu under 'data checker'

It'll look something like this, I do have 3 30min segments of missing data from the 11th but from experience when they do the bill it'll be normal again, but if your data shows as N/A you may have an issue.

[mrmistoffelees]

Interestingly I’m getting gas meter readings in the octopus app but nothing in the app for leccy and nothing on the ihd

[SnoopZ]

Originally Posted by mrmistoffelees

Interestingly I’m getting gas meter readings in the octopus app but nothing in the app for leccy and nothing on the ihd

They do say it takes days for all the steps to work properly, my elecy was instant but my gas meter took 24hrs before that got commissioned, and it's display changed.

[downquark1]

The hid seems to be on some separate system. The Octopus site gets the data one or two days after and all that is fine but my HID still shows nothing - and yes it it near the meter.

[SnoopZ]

Originally Posted by downquark1

The hid seems to be on some separate system. The Octopus site gets the data one or two days after and all that is fine but my HID still shows nothing - and yes it it near the meter.

The IHD is irrelevant really you don't need it and all it does is connect to your meters to show the readings, similarly to the Home Mini which I recommend signing up for then you get more info in the Octopus app on your usage.