23-06-2024, 11:00
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#331
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,413
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Re: Smart Meter, Yae or Nae?
Quote:
Originally Posted by downquark1
Got it installed last week, the numbers are being fed to octopus but the HID is still not showing anything so I turned it off.
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You could try moving it closer to the meters.
You can also check your data is getting sent properly via https://www.octopriceuk.app/tracker you will need to add your post code and customer API key. You can then check your data from the hamburger menu under 'data checker'
It'll look something like this, I do have 3 30min segments of missing data from the 11th but from experience when they do the bill it'll be normal again, but if your data shows as N/A you may have an issue.
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PSN: Snoopzster
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24-06-2024, 15:02
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#332
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067
Join Date: Jul 2007
Location: Middlesbrough
Age: 48
Services: Many
Posts: 4,697
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Re: Smart Meter, Yae or Nae?
Interestingly I’m getting gas meter readings in the octopus app but nothing in the app for leccy and nothing on the ihd
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Nerves of steel, heart of gold, knob of butter......
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24-06-2024, 20:34
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#333
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,413
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Re: Smart Meter, Yae or Nae?
Quote:
Originally Posted by mrmistoffelees
Interestingly I’m getting gas meter readings in the octopus app but nothing in the app for leccy and nothing on the ihd
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They do say it takes days for all the steps to work properly, my elecy was instant but my gas meter took 24hrs before that got commissioned, and it's display changed.
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PSN: Snoopzster
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25-06-2024, 10:07
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#334
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cf.mega poster
Join Date: Jun 2003
Age: 37
Services: Plusnet FFTC
Posts: 4,830
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Re: Smart Meter, Yae or Nae?
The hid seems to be on some separate system. The Octopus site gets the data one or two days after and all that is fine but my HID still shows nothing - and yes it it near the meter.
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"Knowledge is Power. Power Corrupts. Study Hard. Be Evil."
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25-06-2024, 11:36
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#335
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,413
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Re: Smart Meter, Yae or Nae?
Quote:
Originally Posted by downquark1
The hid seems to be on some separate system. The Octopus site gets the data one or two days after and all that is fine but my HID still shows nothing - and yes it it near the meter.
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The IHD is irrelevant really you don't need it and all it does is connect to your meters to show the readings, similarly to the Home Mini which I recommend signing up for then you get more info in the Octopus app on your usage.
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PSN: Snoopzster
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Yesterday, 20:48
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#336
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,413
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Re: Smart Meter, Yae or Nae?
With the SVT Cap prices being reduced from 1st July it brings the until price extremely close to the Tracker daily prices so I'm going to have to keep an eye on this.
Does anyone know if Octopus bring out a better Tracker Tariff whether us on an older Tracker are able to switch onto it?
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PSN: Snoopzster
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Yesterday, 21:29
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#337
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 61
Services: Flextel SIP : Sky Mobile : Sky Q TV : VM BB (1000 Mbps) : Aquiss FTTP (900 Mbps)
Posts: 27,935
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Re: Smart Meter, Yae or Nae?
No idea, but they failed to turn up on Thursday to install mine.
Still waiting for them to fix the fracked up meter readings as well.
Not impressed with Octopus so far.
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 Baby, I was born this way.
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Yesterday, 21:39
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#338
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,413
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Re: Smart Meter, Yae or Nae?
Quote:
Originally Posted by Paul
No idea, but they failed to turn up on Thursday to install mine.
Still waiting for them to fix the fracked up meter readings as well.
Not impressed with Octopus so far.
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It's going to get extremely complicated if they haven't fixed the meter readings when they do turnup for the install.
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PSN: Snoopzster
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Today, 08:02
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#339
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067
Join Date: Jul 2007
Location: Middlesbrough
Age: 48
Services: Many
Posts: 4,697
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Re: Smart Meter, Yae or Nae?
Still nothing on the electric meter in either IHD or app.
Octopus support have gone silent
Like Paul so far I’m unimpressed
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Nerves of steel, heart of gold, knob of butter......
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Today, 09:46
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#340
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Born again teenager.
Join Date: Feb 2007
Location: Manchester. (VM area 20)
Age: 76
Services: Maxit TV, M250 Fibre BB.
Phone-Anytime Chatter
Posts: 13,741
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Re: Smart Meter, Yae or Nae?
I got my Octopus Home Mini on Saturday and it's up and running. Has anyone tried switching off Bluetooth and relying just on the wifi connection to keep their mobile app updating readings on their phone?
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"I intend to live forever, or die trying" - Groucho Marx..... "but whilst I do I shall do so disgracefully." Jo Glynne
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Today, 12:24
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#341
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,413
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Re: Smart Meter, Yae or Nae?
Quote:
Originally Posted by joglynne
I got my Octopus Home Mini on Saturday and it's up and running. Has anyone tried switching off Bluetooth and relying just on the wifi connection to keep their mobile app updating readings on their phone?
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I read you only need Bluetooth on for the setup, you can also ditch the IHD too if you want.
Neither device is needed but I find the Home Mini to be more useful.
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PSN: Snoopzster
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