TiVo General TiVo Discussion Part 2 - Page 104

kanedx · 15-04-2011, 08:33

I'm still waiting on mine

Quote:

Originally Posted by Digital Fanatic

Is there anyone else who is still waiting for their offer email (who pre-reg'd) ?

---------- Post added at 08:31 ---------- Previous post was at 08:29 ----------

1. I don't think so.

2. SP has answered this one

3. Just to clarify, what additional cost are you talking about? Monthly or one-off?

AlabasterLyn · 15-04-2011, 08:58

As I was still waiting to get an installation date I phoned the TIVO team again this morning and was passed over to someone in Sales who has given me Tuesday 19th April for installation. I am having our existing V+ box moved to replace our standard box, so that will just mean an extra £3 a month I think, plus the price of the TIVO box of course.

The Sales team tried to sell me some extra phone deal and also a mobile phone at the same time, I do hate it when they do that.

I just hope the installation date is right as you don't seem to get a confirmation email, so just relying on the details given to me over the phone.

whoareyou · 15-04-2011, 09:10

Quote:

Originally Posted by AlabasterLyn

As I was still waiting to get an installation date I phoned the TIVO team again this morning and was passed over to someone in Sales who has given me Tuesday 19th April for installation. I am having our existing V+ box moved to replace our standard box, so that will just mean an extra £3 a month I think, plus the price of the TIVO box of course.

The Sales team tried to sell me some extra phone deal and also a mobile phone at the same time, I do hate it when they do that.

I just hope the installation date is right as you don't seem to get a confirmation email, so just relying on the details given to me over the phone.

Think ill be calling this morn, how do you get through to the sales team? Im calling from an outside line, not the Virgin phone.

AlabasterLyn · 15-04-2011, 09:13

Quote:

Originally Posted by whoareyou

Think ill be calling this morn, how do you get through to the sales team? Im calling from an outside line, not the Virgin phone.

I phoned 0800 0522184 which I believe is the TIVO team phone number. They put me through to Sales from there

whoareyou · 15-04-2011, 09:18

Quote:

Originally Posted by AlabasterLyn

I phoned 0800 0522184 which I believe is the TIVO team phone number. They put me through to Sales from there

Thanks

fixerman · 15-04-2011, 09:22

I'm due to have my Tivo installed this morning but so far no phone call from the installer.

AlabasterLyn · 15-04-2011, 09:24

Quote:

Originally Posted by fixerman

I'm due to have my Tivo installed this morning but so far no phone call from the installer.

Well I hope they turn up, will be interesting to know how long it takes for them to do an install

PsyCrow · 15-04-2011, 09:26

Quote:

Originally Posted by Digital Fanatic

Is there anyone else who is still waiting for their offer email (who pre-reg'd) ?

I haven't revived an offer email and pre-reg'd.

VirginMediaPhil · 15-04-2011, 09:32

Quote:

Originally Posted by Digital Fanatic

Is there anyone else who is still waiting for their offer email (who pre-reg'd) ?

Yes, me.

spj20016 · 15-04-2011, 09:34

Phoned Tivo CS this morning, I have now had my installation moved from mid May to Tues 19th April. Now even happier. Thanks VM.

AlabasterLyn · 15-04-2011, 09:37

Quote:

Originally Posted by spj20016

Phoned Tivo CS this morning, I have now had my installation moved from mid May to Tues 19th April. Now even happier. Thanks VM.

Mine is on that date too, I hope they aren't booking all the installations for that day, can you imagine it

fixerman · 15-04-2011, 09:40

Quote:

Originally Posted by AlabasterLyn

Well I hope they turn up, will be interesting to know how long it takes for them to do an install

I will post as soon as they are finished. Of course with all the confusion surrounding the whole Tivo thing I have convinced myself that they will not turn up.

Silly really!

Chase · 15-04-2011, 09:43

I've pre-reg'd and no received e-mail. Just spoken to Sales who say I can't order until 18th unless I've had the e-mail

devilincarnate · 15-04-2011, 09:46

Quote:

Originally Posted by fixerman

I will post as soon as they are finished. Of course with all the confusion surrounding the whole Tivo thing I have convinced myself that they will not turn up.

Silly really!

You will be OK they will show up and stop fretting mate. The installation should only take about a hour and the main part of that is the download of the data!

beardsley · 15-04-2011, 09:47

Quote:

Originally Posted by Digital Fanatic

Is there anyone else who is still waiting for their offer email (who pre-reg'd) ?[COLOR="Silver"]

I am a TiVo Series 1 owner and pre-registered way back, but have heared nothing since the "Did we say Dean" email.

I will try to phone today.