23-05-2023, 18:45
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#1
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 73
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 4,346
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Phone call from virgin ?
0800408 9340 had a call just now from this number , saying it's virgin media with a "great" offer. Then wanted my details . Told her I wasn't going to tell her that, think she said I would be a fool not to provide it. as I will regret it, still said no. called a bloody fool and she hung up. Guess given virgins great staff training it was
__________________
No point in being pessimistic. You know it won`t work.
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23-05-2023, 19:09
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#2
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 64
Services: Every Weekend
Posts: 16,770
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Re: Phone call from virgin ?
Quote:
Originally Posted by Itshim
0800408 9340 had a call just now from this number , saying it's virgin media with a "great" offer. Then wanted my details . Told her I wasn't going to tell her that, think she said I would be a fool not to provide it. as I will regret it, still said no. called a bloody fool and she hung up. Guess given virgins great staff training it was
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I always check any number here
https://who-called.co.uk/Number/08004089340
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23-05-2023, 19:44
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#3
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cf.mega poster
Join Date: Jan 2008
Posts: 10,133
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Re: Phone call from virgin ?
Quote:
Originally Posted by Sirius
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Scammets have even hijacked sites like this with fake reviews to show what they want people to see when they check.
The number itself thats's showing on your phone may well have been spoofed too.
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23-05-2023, 20:12
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#4
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 64
Services: Every Weekend
Posts: 16,770
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Re: Phone call from virgin ?
Quote:
Originally Posted by RichardCoulter
Scammets have even hijacked sites like this with fake reviews to show what they want people to see when they check.
The number itself thats's showing on your phone may well have been spoofed too.
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That is why i use a bit of common sense and always put the phone down and then check out who they say they are on the web. I dont buy or upgrade anything via a cold call and will never give out my details. My job is telecoms based and i fully know how they work and sometimes fool around with scam callers .
Last edited by Sirius; 23-05-2023 at 20:15.
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23-05-2023, 22:48
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#5
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cf.mega poster
Join Date: Jan 2008
Posts: 10,133
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Re: Phone call from virgin ?
Quote:
Originally Posted by Itshim
0800408 9340 had a call just now from this number , saying it's virgin media with a "great" offer. Then wanted my details . Told her I wasn't going to tell her that, think she said I would be a fool not to provide it. as I will regret it, still said no. called a bloody fool and she hung up. Guess given virgins great staff training it was
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That's definitely a Virgin upselling number as, after checking, it's the number used to lie to me to try and sell me a higher broadband speed and before that a lie to take Sky Cinema. These days it's usually that offshore call centre that use it. Was it a foreign accent? Of so it sounds to be genuine (unless the number was spoofed)
You got off lightly with "Bloofy fool". There have been reports of customers being told to F off!!!
I think one was on here and they reported it to the office of the CEO who said "It shouldn't have happened" after listening to a recording of the call.
They are getting more and more out of control as time goes on.
Last edited by RichardCoulter; 23-05-2023 at 22:52.
Reason: Spelling FAC HTH
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24-05-2023, 08:35
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#6
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,157
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Re: Phone call from virgin ?
Always opt out of marketing. Then you can be sure any such calls are a scam.
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24-05-2023, 12:34
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#7
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cf.mega poster
Join Date: Jan 2008
Posts: 10,133
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Re: Phone call from virgin ?
Good idea.
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24-05-2023, 15:34
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#8
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Virgin Media Employee
Join Date: Sep 2005
Location: Winchester
Services: Staff MyRates
BB: VM XXL
TV: VM XL
Phone : VM XL
Posts: 3,126
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Re: Phone call from virgin ?
My "Virgin" call this morning was to tell me of issues on the service. I asked to the ticket number as I worked for VM and could check the details. This guy was a bit more suspect so he asked for my name to confirm I worked for VM.
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I work for VMO2 but reply here in my own right. Any help or advice is made on a best-effort basis. No comments construe any obligation on VMO2 or its employees.
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24-05-2023, 16:33
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#9
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cf.geek
Join Date: Jul 2003
Location: Greenwich, SE10
Services: Sky Stream, Sky broadband
Posts: 865
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Re: Phone call from virgin ?
I cancelled my Virgin Media services yesterday and have ordered Sky. My two Stream pucks will arrive tomorrow.
i have had three calls already today, all of which I've managed to miss. They're from the number mentioned above. They don't leave a message. I've blocked the number on my mobile but opting out of marketing communications says it takes up to 28 days.
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24-05-2023, 22:13
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#10
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cf.mega poster
Join Date: Mar 2012
Posts: 4,096
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Re: Phone call from virgin ?
Quote:
Originally Posted by nialli
I cancelled my Virgin Media services yesterday and have ordered Sky. My two Stream pucks will arrive tomorrow.
i have had three calls already today, all of which I've managed to miss. They're from the number mentioned above. They don't leave a message. I've blocked the number on my mobile but opting out of marketing communications says it takes up to 28 days.
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I might be joining you and moving too, paying a fortune to a company that cannot supply an app to customers on V6 boxes isn't a good look imo.
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27-05-2023, 19:32
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#11
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,616
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Re: Phone call from virgin ?
Quote:
Originally Posted by Mad Max
I might be joining you and moving too, paying a fortune to a company that cannot supply an app to customers on V6 boxes isn't a good look imo.
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But they will supply a 360 box that can.
You will still need to surrender your V6 if you are changing to Sky, and in my experience, the Sky Q has a flashy AI but the functionality is not as good as the 360.
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27-05-2023, 19:40
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#12
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cf.geek
Join Date: Oct 2018
Posts: 565
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Re: Phone call from virgin ?
Both V6 and 360 are the same hardware, it's the software that's different, V6 can be "updated" to the Horizon software.
Last edited by TimeLord2018; 27-05-2023 at 19:47.
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01-06-2023, 17:19
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#13
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Rise above the players
Join Date: Mar 2008
Location: Wokingham
Services: 2 V6 boxes with 360 software, Now, ITVX, Amazon, Netflix, Lionsgate+, Apple+, Disney+, Paramount +,
Posts: 14,616
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Re: Phone call from virgin ?
Quote:
Originally Posted by TimeLord2018
Both V6 and 360 are the same hardware, it's the software that's different, V6 can be "updated" to the Horizon software.
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That is true, of course, but I don’t think Max wants the 360 software.
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02-06-2023, 15:16
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#14
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cf.geek
Join Date: Oct 2007
Location: Keighley (west yorkshire)
Age: 34
Services: virgin media xl , freeview, sky
Posts: 802
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Re: Phone call from virgin ?
Some scam calls going around
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