wireless router

weasel666 · 14-05-2008, 16:54

hi
this is my first time so please forgive any mistakes. i got my wireless router this afternoon and installed everything with with no errors, i booted up my 2nd pc which is a eeepc which i used before i joined virgin. it saw my wireless network and when i tried to connect it asked for my WPA or WEP key.i phoned VM and told me it was a WPA key and told me what is was.tried to connect but is still does not connect. should the key be in small or large and should i put WPA in front of it. like i said before i used the eeepc before and it just logged on right away. can anyone give me some advice. the network icon on my main pc says it is not connected. i am using windows xp. i hope you can understand this as i am a complete newbie
thanks

cimt · 14-05-2008, 17:05

Did you go out and buy this router or is it the Netgear one VM sell you?

weasel666 · 14-05-2008, 17:15

hi
first of all thanks for your quick reply. the router is the one VM sent me

BenMcr · 14-05-2008, 19:01

AFAIK You have to run the CD on every computer you want to use

From the Virgin Media Wireless help site http://www.virginmedia.com/help/wire...nd-3.php#step8

Quote:

Don't forget to remove the CD from your computer and keep it safely in its case with this Set-Up Guide – you'll need it if you want to add more computers to your wireless network.

weasel666 · 14-05-2008, 19:14

hi
thats interesting because when i was with pipex before i went to VM my second laptop which is a eeepc just logged onto it no problems, i did'nt install anything on my eeepc

weasel666 · 14-05-2008, 23:17

thanks everyone for the help, the problem is now fixed. the password that the tecs gave me at VW was not the same password i set in wireless manager