08-10-2007, 08:19
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#1
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Inactive
Join Date: Jul 2003
Posts: 351
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Router problem arrhhh
Yo all.
Have a 'NTL' cable modem.
Have a Netgear router WNR834B
Have two laptops - running windows vista...
Both laptops connect by wireless connection - up to last night at least....
Now I have not changed anything .. but I can not connect to the router with either computer. The network settings can see the router, the signal is OK - but when I try to connect it says 'can not connect'. When I look at the diagnostics it says 'Router may be too far away or hidden'. It says this for both PC's.
Rebooted cable modem and router - no change.
Can connect to the modem directly - so that side of things works.
At least one laptop has connected (this morning) to my work network so I know its wireless settings work.
Any ideas?
1) I thought I might try a hard reset of router back to factory settings (as a last resort?).
2) I did not there are a lot of wireless connections in the road where we live - therefore wondered if I should try changing the channel?
3) Is there anything that NTI / Virgin could have done to the cable modem (speed / firmware update etc) that could effect how the router works?
Any help appreciated.
rgs
MArk
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08-10-2007, 08:22
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#2
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Inactive
Join Date: Jun 2006
Location: Cambridge
Services: Sky TV, VM TV, 20meg bb, tel, and a lobster (but the lobster died).
Posts: 4,349
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Re: Router problem arrhhh
Can you connect the computer(s) to the router with an ethernet cable?
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08-10-2007, 08:48
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#3
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Inactive
Join Date: Jul 2003
Posts: 351
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Re: Router problem arrhhh
yes I can ..
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08-10-2007, 08:59
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#4
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Inactive
Join Date: Jun 2006
Location: Cambridge
Services: Sky TV, VM TV, 20meg bb, tel, and a lobster (but the lobster died).
Posts: 4,349
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Re: Router problem arrhhh
... and everything works as it should?
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08-10-2007, 09:05
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#5
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Inactive
Join Date: Jul 2003
Posts: 351
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Re: Router problem arrhhh
Yes ..everything works directly connected to the router - I can also login to the router that way too. Internet is fine. Its just getting a connection between router and PC on wireless (which was working up until yesterdayn evening).
rgs
MArk
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08-10-2007, 09:53
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#6
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Inactive
Join Date: Dec 2006
Location: Lincoln UK
Age: 75
Services: 50Mb, TV & Phone
Posts: 3,673
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Re: Router problem arrhhh
I'd suggest you try option 2 first. There may be other signals on this current channel that are confusing the issue.
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08-10-2007, 16:42
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#7
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Inactive
Join Date: Jul 2003
Posts: 351
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Re: Router problem arrhhh
Hi All
thanks for advice thus far. Very strange now ... just got home and it connects fine by wireless. But for a 20MBit service I can only download at 1Mbit ... so something is still up ..??!!
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08-10-2007, 16:50
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#8
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[NTHW] pc clan
Join Date: Jun 2003
Location: Tonbridge
Age: 56
Services: Amazon Prime Video & Netflix. Deregistered from my TV licence.
Posts: 21,950
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Re: Router problem arrhhh
Whats the signal strength being reported as?
__________________
Step by step, walk the thousand mile road...
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08-10-2007, 17:34
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#9
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Inactive
Join Date: Jul 2003
Posts: 351
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Re: Router problem arrhhh
Hi All
Thanks for the feedback - it is all now working and at 20MBit ... but I am not really sure what bit of all this was not working - modem, router, PC or even the ISP ... but so far its working as far as I can see. regards
Mark
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