virgin media 12 month contact

greyfox1974 · 13-10-2011, 17:42

hi am looking to get a new 12 month contact on virgin media and i just phoned up was looking that the sony eric neo but the person on the other end said i cant get it on a 12 month deal it is only on a 24 month deal but normal virgin mobile costumers can get it and they have a better deals for they net than a virgin media costumer gets on the 24 n 12 month deals can some 1 plz give me some advise on this

Stephen · 13-10-2011, 18:04

The contracts for VM customers are better value. They offer more mins and texts for cheaper and the web is usually 1gb on most 24 month contracts.

BenMcr · 13-10-2011, 20:09

Can't see why you couldn't get it on the 12 month deal if that's what you wanted to do, but Virgin would obviously try and push you towards the 'better' deal

Saying that there have been occasions in the past where stock has been reserved for Media customers so non-Media customers get told you can't get it

greyfox1974 · 13-10-2011, 20:52

Quote:

Originally Posted by Stephen

The contracts for VM customers are better value. They offer more mins and texts for cheaper and the web is usually 1gb on most 24 month contracts.

not any more normal virgin costumers can get upto 2.5gb and the mins n txts they are given you just now for the money aint great

---------- Post added at 20:52 ---------- Previous post was at 20:51 ----------

Quote:

Originally Posted by BenMcr

Can't see why you couldn't get it on the 12 month deal if that's what you wanted to do, but Virgin would obviously try and push you towards the 'better' deal

Saying that there have been occasions in the past where stock has been reserved for Media customers so non-Media customers get told you can't get it

oh the person was tryin to push me to get a 24 month deal

Stephen · 13-10-2011, 22:42

Quote:

Originally Posted by BenMcr

Can't see why you couldn't get it on the 12 month deal if that's what you wanted to do, but Virgin would obviously try and push you towards the 'better' deal

Saying that there have been occasions in the past where stock has been reserved for Media customers so non-Media customers get told you can't get it

If you get the tariffs for vm customers you can only take a 24 month contract.

BenMcr · 13-10-2011, 22:49

Quote:

Originally Posted by Stephen

If you get the tariffs for vm customers you can only take a 24 month contract.

I know, but what I mean is that VM customers should be able to take the 12 month contract tariffs if they so choose on the understanding it's a 'standard' one

greyfox1974 · 13-10-2011, 22:55

Quote:

Originally Posted by BenMcr

I know, but what I mean is that VM customers should be able to take the 12 month contract tariffs if they so choose on the understanding it's a 'standard' one

i knows what your sayin the girl who wasnt from a uk call cent told me they dont do that phone on a 12 month so she offered me a crap blackberry 8520 on a 12month deal but i looked up on virgin media costumer deals they do a 12 n a 24 month plan but she wasnt having any of it

Stephen · 13-10-2011, 23:08

Quote:

Originally Posted by BenMcr

I know, but what I mean is that VM customers should be able to take the 12 month contract tariffs if they so choose on the understanding it's a 'standard' one

They can't though if they want the discounted tariffs. If they want the standard 12 month ones then I am sure they can if they want. Just dont mention being a vm customer.

greyfox1974 · 13-10-2011, 23:12

Quote:

Originally Posted by Stephen

They can't though if they want the discounted tariffs. If they want the standard 12 month ones then I am sure they can if they want. Just dont mention being a vm customer.

yea n u pay a £179 for the handset lol they are just ripping you off on the price of the handset

BenMcr · 13-10-2011, 23:14

It's only a rip off if it's not made clear up front as to the costs, so you can make the choice as to what you want to do

greyfox1974 · 13-10-2011, 23:24

Quote:

Originally Posted by BenMcr

It's only a rip off if it's not made clear up front as to the costs, so you can make the choice as to what you want to do

yea it's a 179 on the normal monthly deals on a 12 month but if u look up virgin media deals they is no price showing for the handset just the monthly cost link 1 is for virgin media deals link 2 is for normal virgin costumers if you can find a price 4 a handset on the virgin media deals let me knows lol

http://shop.virginmedia.com/existing...hly-offer.html

http://www.virginmobile.com/vm/viewH...ringId=7480268

BenMcr · 13-10-2011, 23:41

Quote:

Originally Posted by greyfox1974

yea it's a 179 on the normal monthly deals on a 12 month but if u look up virgin media deals they is no price showing for the handset just the monthly cost link 1 is for virgin media deals link 2 is for normal virgin costumers if you can find a price 4 a handset on the virgin media deals let me knows lol

http://shop.virginmedia.com/existing...hly-offer.html

You need to click 'Yes I'm a Virgin Media' customer and then 'Choose Phone' which will take you to the Media offers part of the Mobile website

Also on the link you've posted it does give the handset price for those offers it highlights e.g. for the Neo (in bold as well)

Quote:

Free on our £15.99 tariff - only for Virgin Media customers

---------- Post added at 23:41 ---------- Previous post was at 23:35 ----------

Quote:

Originally Posted by greyfox1974

not any more normal virgin costumers can get upto 2.5gb and the mins n txts they are given you just now for the money aint great

The equivalent tariffs give you double the texts and web e.g for the Neo on a 24 month contract:

Normal customer:
Virgin £20.99
Handset Price £179.99
Your tariff gives you:
75 minutes
125 texts
2.5GB Mobile Web

Media Customer:
Virgin Media £20.99
Handset Price FREE
Your tariff gives you:
3000 minutes to other Virgin mobiles
100 minutes
500 texts
5GB Mobile Web

greyfox1974 · 13-10-2011, 23:42

Quote:

Originally Posted by BenMcr

You need to click 'Yes I'm a Virgin Media' customer and then 'Choose Phone' which will take you to the Media offers part of the Mobile website

Also on the link you've posted it does give the handset price for those offers it highlights e.g. for the Neo (in bold as well)

but the point i am makin is it should be on a 12 month deal like it is on for normal costumers

BenMcr · 14-10-2011, 00:24

Quote:

Originally Posted by greyfox1974

but the point i am makin is it should be on a 12 month deal like it is on for normal costumers

The tariffs will be structured based on whether it is profitable for Virgin to offer the handsets on those tariffs.

Same as every other company does

greyfox1974 · 14-10-2011, 00:40

Quote:

Originally Posted by BenMcr

The tariffs will be structured based on whether it is profitable for Virgin to offer the handsets on those tariffs.

Same as every other company does

well they do for normal costumers but not for virgin media and with that new eu law that came into force where all mobile companys have to do a 12 month deal