Hello,
Just joined. I should as an electrician know how to sort this problem out but have got out of depth.
my house has a new style BT incommer box (NT5??) and is a
ADSL enabled and working fine with my new BT Home Hub 2.0.
I have two Cat5 cables run from the BT box for extension phones. As soon as I hard connect either to the customer side punch down of the BT box I loose the broadband. Am i being stupid or is there another way I should connect. All connections are good.Cheers