Thread: General Phone call from virgin ?
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Old 23-05-2023, 22:48   #5
RichardCoulter
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Re: Phone call from virgin ?

Quote:
Originally Posted by Itshim View Post
0800408 9340 had a call just now from this number , saying it's virgin media with a "great" offer. Then wanted my details . Told her I wasn't going to tell her that, think she said I would be a fool not to provide it. as I will regret it, still said no. called a bloody fool and she hung up. Guess given virgins great staff training it was
That's definitely a Virgin upselling number as, after checking, it's the number used to lie to me to try and sell me a higher broadband speed and before that a lie to take Sky Cinema. These days it's usually that offshore call centre that use it. Was it a foreign accent? Of so it sounds to be genuine (unless the number was spoofed)

You got off lightly with "Bloofy fool". There have been reports of customers being told to F off!!!

I think one was on here and they reported it to the office of the CEO who said "It shouldn't have happened" after listening to a recording of the call.

They are getting more and more out of control as time goes on.

Last edited by RichardCoulter; 23-05-2023 at 22:52. Reason: Spelling FAC HTH
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