Quote:
Originally Posted by RichardCoulter
Could this not affect your business trade though? A friend who has a hotel considered scrapping her landline, but says that she fears losing repeat trade because, over the years, so many people only have her landline number. Losing just one nights booking a month would more than negate the saving on her BT line rental.
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We stopped dealing with phone enquiries years ago - a benefit of being a small operator in a popular location is you can fill your rooms easily with online booking only.