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Originally Posted by sweaty
Re the obass cards lots of other contractors have access via them. TBH a contractor can do similar damage with just a set of cab keys!! Most of the big exchanges or level 5 exchanges (something like that..my memory is getting worse) will only allow you into the frame area only and have obass readers on security sensitive areas which won't allow you in depending on your security level. Whilst I was a contractor on frames my BT background allowed me access to higher areas but this was only after a level 3 manager had authorised it. Most high level areas require a call to BT Security to allow you in even after your access had been granted,just to log you in and out. The HDF areas were a good example of this.
TBH most of the fault lies with BT. They want to save money so feel the contractor option is better. On a non-customer facing area his is fine. The LLU work was a good example of this but even then all teams had a BT staff person working and (sometimes) supervising. The training was all done by BT staff and you were treated pretty much equal. Farming out work to McQuinns or Kellys just creates hostility as the BT guys feel they are clearing up the mess whilst the contractors just feel the BT lot are lazy. McQuinss/Kellys don't give a monkeys about the Network just getting the most out of the contract before BT realise what a mistake it was.
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Just make sure every fault caused by Quinn's/Kelly's is reported on the system. Hopefully then they'll get rid of them. Trouble is if no one reports the problems, the company doesn't know which faults are caused by contractors and which aren't.
The other day I saw a Kelly's guy steal a pair going up a pole and another Kelly's guy just go in and fit a microfilter to an extension that was star wired and call it a Managed Install. Absolute joke.
As for some of the things you see in cabinets now, you know it hasn't been done by an Openreach guy as they could well end up fixing it the next day and their colleagues would have it in for them.
Back to Obass, the trouble is a lot of the time the HDFs are in the same room as the MDF so access rights are irrelevant. I'm sorry but Quinn's and Kelly's just should not be in the exchanges. Most of them that I've seen in there haven't got a clue what they are doing.