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Anastasis · 10-02-2005, 20:16

Hi - a friend of mine has just rung. He has a STB and NTLWorld Broadband which he connects to wirelessly from his Dell laptop.

Up until last weekend internet and email was working just fine, then he went away for a few days with his laptop, only to plug it in this evening and found he could not access internet or email. As far as he knows, he hasn't unplugged anything and he says his wireless router has the power light and the internet connection 1 lights on, but the laptop has a cross in the taskbar showing no connection.

I cannot go round and take a look this evening, but do any of you more technical than me have any ideas what this could be?

TIA

10-02-2005, 20:16	#1
Anastasis Inactive Join Date: Jan 2004 Location: Bournemouth Posts: 102	Wireless connectivity problem to laptop Hi - a friend of mine has just rung. He has a STB and NTLWorld Broadband which he connects to wirelessly from his Dell laptop. Up until last weekend internet and email was working just fine, then he went away for a few days with his laptop, only to plug it in this evening and found he could not access internet or email. As far as he knows, he hasn't unplugged anything and he says his wireless router has the power light and the internet connection 1 lights on, but the laptop has a cross in the taskbar showing no connection. I cannot go round and take a look this evening, but do any of you more technical than me have any ideas what this could be? TIA