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Corey N Georgie · 07-03-2024, 10:48

Virgin currently owes me over £270 due to a few billing issues over the past few months and they r refusing to refund even though now I am end of life care and have been given 6 - 9 months to live.

I asked them not to bill me until its cleared and they said they cannot do that and they said if I stopped direct debit they would put a hold on my services.

Is there anything I can do to get back the cash?

Thanks.

07-03-2024, 10:48	#1
Corey N Georgie cf.addict Join Date: Jan 2021 Location: Swansea, South Wales, UK Age: 43 Services: 1GB Volt, Telephone all Inclusive. Posts: 222	Virgin Owes me Cash Virgin currently owes me over £270 due to a few billing issues over the past few months and they r refusing to refund even though now I am end of life care and have been given 6 - 9 months to live. I asked them not to bill me until its cleared and they said they cannot do that and they said if I stopped direct debit they would put a hold on my services. Is there anything I can do to get back the cash? Thanks.