Quote:
Originally Posted by Mullington
My guess would be that this discount only applies to a very small percentage of VM's users. There can't be many phone only users on their books and why would anyone join VM just to use the phone?
Me and the wife are in our 70's too and my wife is disabled. However, we have a basic tv package and broadband too so we're not eligible for that "Talk Protected Scheme". I'd consider us "vulnerable" and reliant on the service, but that doesn't appear to be VM's definition if things. We've been on broadband since the Cable & Wireless days.
I've just had the "your bill is going up £3 per month on Sept 1st" email, but I frankly can't see any cheaper alternatives? We've basically lost the saving we made on paying our phone rental yearly, up front on this latest price increase.
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It's an ongoing and relentless give with one hand take back with the other process. If i'd sucked up every price rise in the last 20+ years i've had cable services i'd be paying double what I am now. Up to now they've generally been quite receptive to modest discounts, i've never threatened to leave to get a deal, however from what others say retentions appears to have recently moved continents and are a lot less helpful. I guess i'll find out when I ring them.